Packaged Fonts - How to Open?

Community Beginner ,
Jan 09, 2018 Jan 09, 2018

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A client sent me their firm's in-house InDesign template - all Packaged up.     When I open the InDesign file, it won't sync the fonts.   Am I missing something?  Do I need to do something specific with the fonts folder in order to have them sync up?  

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Most Valuable Participant ,
Jan 09, 2018 Jan 09, 2018

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Is there a document fonts folder in the package? Did it come from a Mac? Are you on Windows?

If so, do the fonts show a size of 0kb?

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New Here ,
Jan 11, 2021 Jan 11, 2021

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I have this problem, the file was created and packaged on a mac and i am trying to view in on a windows pc and its shows as 0kb ? Is there a solution to this?

 

Thanks in adance 

 

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Most Valuable Participant ,
Jan 11, 2021 Jan 11, 2021

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Those are Mac Only fonts and there is nothing you can do except replace them with Opentype.

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Community Beginner ,
Jan 09, 2018 Jan 09, 2018

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Hi Bob,

Yes, there is a documents fonts folder in the package.   Windows.  

They all have a compressed size (1KB, 54KB, 90KB, 89KB), nobody is at zero.  

I opened the "In Design Document"   

Thank you!

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Most Valuable Participant ,
Jan 09, 2018 Jan 09, 2018

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Does the document show “converted” in the file name? If so, save it (in the same folder), close it, re-open it.

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Community Beginner ,
Jan 09, 2018 Jan 09, 2018

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No, the document has a normal title and ends with .indd

I have closed and opened it multiple times, with the same message each time that I open it, notifying me that my document "uses fonts that are currently unavailable on your computer.  Typekit couldn't find any matching fonts."   I choose the option to "find fonts" and then next box that pops up is a "Find Font" box that pretty much just gives me the option to replace with a different font... as it won't let me click in any of the boxes for the missing fonts.

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Most Valuable Participant ,
Jan 09, 2018 Jan 09, 2018

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Are you positive that all fonts have been packaged? Give us a screen capture of the find fonts dialog and the document fonts folder.

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Adobe Community Professional ,
Jan 09, 2018 Jan 09, 2018

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Did you open the InDesign file in the supplied folder, the same folder that contains the Document Fonts folder? Are the files for the missing fonts in the Document Fonts folder? Have you tried installing the supplied fonts?

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Adobe Community Professional ,
Jan 10, 2018 Jan 10, 2018

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Is the folder named correctly? Older versions of InDesign called the folder "Fonts"; newer versions use "Document Fonts".

You said "They all have a compressed size"--what do you mean by compressed? Nothing can be compressed when opening the file.

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