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packaging files XMPBackEndCC15.InDesignPlugin missing

Community Beginner ,
May 21, 2020

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I get this error when trying to package indesign cc2020 files,   XMPBackEndCC15.InDesignPlugin  is missing.
How do i fix it so I can package the files?  I do not use it, and have not installed it.
I have saved files as IDML files, but they wont open after creating them.
I am using windows 10  17763.1217 OS, all programs and windows are currently updated.
I do have extension manager, yet it does not show up in Indesign windows/extensions.

Adobe Community Professional
Correct answer by Manan Joshi | Adobe Community Professional

So i looked at your document and here is what i found

  • The document was created in 2011 on a MAC. Sometime in 2018 the document was opened on a WIN machine and that did not have the these plugins installed, subsequently i see the document being opened on WIN machines that had these missing plugins
  • The document has not 1 but 4 missing plugins, like EasyCatalog(3 plugins related to this one) and the one you mentioned
  • I opened the document on a MAC ID 15.0.2 and was able to convert it into IDML just fine. Please have a look at the the IDML it should work for you https://www.dropbox.com/s/0zng4j602c4il44/cdp9%20lo.idml?dl=0

-Manan

 

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packaging files XMPBackEndCC15.InDesignPlugin missing

Community Beginner ,
May 21, 2020

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I get this error when trying to package indesign cc2020 files,   XMPBackEndCC15.InDesignPlugin  is missing.
How do i fix it so I can package the files?  I do not use it, and have not installed it.
I have saved files as IDML files, but they wont open after creating them.
I am using windows 10  17763.1217 OS, all programs and windows are currently updated.
I do have extension manager, yet it does not show up in Indesign windows/extensions.

Adobe Community Professional
Correct answer by Manan Joshi | Adobe Community Professional

So i looked at your document and here is what i found

  • The document was created in 2011 on a MAC. Sometime in 2018 the document was opened on a WIN machine and that did not have the these plugins installed, subsequently i see the document being opened on WIN machines that had these missing plugins
  • The document has not 1 but 4 missing plugins, like EasyCatalog(3 plugins related to this one) and the one you mentioned
  • I opened the document on a MAC ID 15.0.2 and was able to convert it into IDML just fine. Please have a look at the the IDML it should work for you https://www.dropbox.com/s/0zng4j602c4il44/cdp9%20lo.idml?dl=0

-Manan

 

TOPICS
Bug, Feature request, How to

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617

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May 21, 2020 0
Adobe Community Professional ,
May 21, 2020

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Saving the file to IDML should have ideally fixed this issue. Where did you get this document? If someone created this then ask them to see if they can package the document and send it across, the package would have the IDML that you can use.

 

-Manan

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May 21, 2020 0
Community Beginner ,
May 21, 2020

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I created the document. It doesn't matter what document it is, or if I created it or not, the same thing happens.

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May 21, 2020 0
Adobe Community Professional ,
May 22, 2020

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Hi Andrea,

 

I am now confused, you say that you are on Win 10 machine and you are one creating these documents. If this is right then i don't understand how this error would crop due to the following reasons

  • This error means that the said plugin was installed and loaded at the time of last save of the document and is now not installed/loaded on the machine its being opened. If you did not have this plugin as you mentioned then how come this error pops.
  • The error names the MAC version of the plugin, but as per you you have a WIN machine

Can you share one such document here and let me see if i can clean it up and make sense on what is happening here. This plugin seems to be from XMPie, do you happen to use anything related to this product.

 

-Manan

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May 22, 2020 0
Community Beginner ,
May 22, 2020

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I worked on a Mac about 3 years ago. We had a trial version, about 4 years ago (when I used a mac.) We have 1 person who does use XMPie, but no one else has the program, it was never installed on my PC. When I migrated to a PC all the programs were fresh installs. Here is file june20.indd--I attached it in the first thread, with only 3 pages, yet it still wont package.

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May 22, 2020 0
Adobe Community Professional ,
May 22, 2020

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So i looked at your document and here is what i found

  • The document was created in 2011 on a MAC. Sometime in 2018 the document was opened on a WIN machine and that did not have the these plugins installed, subsequently i see the document being opened on WIN machines that had these missing plugins
  • The document has not 1 but 4 missing plugins, like EasyCatalog(3 plugins related to this one) and the one you mentioned
  • I opened the document on a MAC ID 15.0.2 and was able to convert it into IDML just fine. Please have a look at the the IDML it should work for you https://www.dropbox.com/s/0zng4j602c4il44/cdp9%20lo.idml?dl=0

-Manan

 

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May 22, 2020 2
Community Beginner ,
May 26, 2020

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Yes that all makes sense, and it did open andI could package it fine.
So the best solution would be to start with a new clean document.
If I do that and copy paste items from the old document, will it still cause problems?
Thank you!


Andrea Teague
Midwest Tape
Music Catalog Graphic Artist
ateague@midwesttapes.com

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May 26, 2020 0
Adobe Community Professional ,
May 26, 2020

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The IDML would be devoid of any data from the missing plugins. So you could use it as a base to create your new document. Or if you want you could create a new document and copy paste items from IDML to the new one. Both ways should be fine in my opinion

 

-Manan

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May 26, 2020 1