PDF Export Failure ID 2021

New Here ,
Nov 25, 2020 Nov 25, 2020

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Hi Community.
I created a flyer with the 2020 v ersion and recently updated ID to 2021. When I now try to export the file to PDF, I get strange message:
1 Problem (1 Error) with a background task:
Export "filename.pdf"
Thats it, no more info, no PDF export possible. WTF Adobe?

Need help as fast as possible, or I cannot have the customer file printed!

 

Bildschirmfoto 2020-11-25 um 12.39.17.png

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Bug, Import and export

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Adobe Community Professional ,
Nov 25, 2020 Nov 25, 2020

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If you click ">" to the left of the warning you should get an explanation of the error.

 

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New Here ,
Dec 09, 2020 Dec 09, 2020

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The warning message is... "the background task, exporting the file to pdf, could not be completed!" Right, that IS a great explanation!

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New Here ,
Nov 25, 2020 Nov 25, 2020

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To my understanding the export would still happen when hit OK, but you are getting some info about the export. The warning dialog seems a bit too worrysome

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New Here ,
Dec 09, 2020 Dec 09, 2020

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No, there is no export

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New Here ,
Dec 08, 2020 Dec 08, 2020

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Did you ever get a resolution? I just started having the same problem, and when I click the arrow to the left of the error text, I get the following information: Failed to Export the PDF file. Well, no sh*t. And then I click OK, and nothing happens. The dialogue box goes away and the export has stopped. 

defaultu65mtdbxezpa_0-1607473332748.png

 

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New Here ,
Dec 09, 2020 Dec 09, 2020

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No, I never got any explanation nor help ot tipp.

From one day to the next it was gone. Somebody told me, it was supposed to be a Font issue, but that it was definitely not. I deleted avery singe item in the file and tried the export to find out, if it is a grafix issue ofr a font issue, but even the blank page was not exportable. More so, try to save the file as jpg and I got a blank jpeg file (off course it was with all alements back in).
I restared the Mac and suddenly it worked.

So strange and random!

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New Here ,
Dec 09, 2020 Dec 09, 2020

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Okay, so I messed around a bit more with the file, looked at other threads and tried a few things. One thing that worked was saving the problem file as an IDML file. Once I did that, I closed out of InDesign, opened the IDML file and saw that some (but not all) of the raster graphics were now grayed-out boxes. My conclusion was that those raster files that were now being represented by grayed-out boxes had become corrupt for some reason. Saving as an IMDL somehow removed those corrupt files. So I then resaved the IMDL file as a regular ID file, opened that ID file, recreated the graphics in photoshop, and replaced them in the new ID file. Went to do a PDF export and all is now well. Hope that makes sense. 

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Adobe Community Professional ,
Dec 10, 2020 Dec 10, 2020

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Is it a multipage document? If so can you export one of the pages? Is the problem with a single document, or all documents? Have you tried Saving As an IDML?

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