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Photoshop link not working in latest update

Enthusiast ,
Oct 22, 2020 Oct 22, 2020

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After the new update, when I select a photoshop image and or select it in the links panel and click on the pencil I get a error message that an "editor for this link cannot be found." Is there a fix or work around?

Thanks,

Joe

PS: Photoshop is updated as well.

 

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correct answers 1 Correct answer

Enthusiast , Oct 29, 2020 Oct 29, 2020

AND THE WINNER IS: File associations. The dumb operating system had not associated a psd file with Photoshop. Go figure.

Steve, you da' man

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Community Expert ,
Oct 22, 2020 Oct 22, 2020

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Photoshop files can be in many different formats. Exactly what format is the file you're selecting in the Links panel?

Also: Please tell us what operating system (exactly) you're running. Please tell us (exactly) what InDesign version you're using.

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Community Expert ,
Oct 22, 2020 Oct 22, 2020

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Another question: When you updated Photoshop did you DELETE the older version of Photoshop? Did you actually open the new version of Photoshop so InDesign recognizes it? Might be a good idea to do that.

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Enthusiast ,
Oct 22, 2020 Oct 22, 2020

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Windows 10-64 with latest update

InDesign 16.0  - 64

Photoshop 22.0.0

Image files saved as PSD

Yes and Yes on delete old programs.

Factoid: Illustrator files open OK with the pencil.

Thanks in advance for your help,

Jow

 

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Community Expert ,
Oct 22, 2020 Oct 22, 2020

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I just tested a file I had created in InDesign 2020. Opened in InDesign 2021 and saved the file (to save it in new format). Had no problem clicking a PSD file with the pencil icon in the Links panel to open it in Photoshop 2021.

 

Working on a Mac, if that makes any difference.

 

 

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Enthusiast ,
Oct 22, 2020 Oct 22, 2020

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I'll delete preferences and see if that makes any difference.

Thanks,

Joe

 

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Enthusiast ,
Oct 22, 2020 Oct 22, 2020

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Deleting preferences did not work. Still getting the error messageno-editor.jpg

Thanks,

Joe

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Enthusiast ,
Oct 29, 2020 Oct 29, 2020

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Folks, this problem persists, can anyone help?

Thanks,

Joe

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Community Expert ,
Oct 29, 2020 Oct 29, 2020

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I'm not a Windows user. Maybe a Windows user could make a suggestion. It may have to do with the way the file associations are set up on your computer.

 

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Enthusiast ,
Oct 29, 2020 Oct 29, 2020

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Steve, thanks for sticking with me. That file association idea is great and easy to check.

Thanks again,

Joe

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Enthusiast ,
Oct 29, 2020 Oct 29, 2020

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AND THE WINNER IS: File associations. The dumb operating system had not associated a psd file with Photoshop. Go figure.

Steve, you da' man

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