Placed image is invisible

[sophief92983448]

Can someone please help me because I am pulling my hair out! 

I have designed a magazine in InDesign and I am nearly finished except putting just one more image in and it's not having any of it. I am trying to put a PNG file onto a whole A5 page, when I place the image it is coming up invisible! I can still resize the image but there is nothing there. I have tried this in several different ways now and even tried it in a new document, but still not working. The closest I have got to it is a solid black box instead of the image? 

If someone can help I would appreciate it as I need to get my magazine to print! 

thank you!  

[Derek Cross]

Can you scroll out just to double check it's not a bit of the png (unlikely).

Are there any clues in the Links panel?

Does unticking GPU Performance under the GPU Performance tab in InDesign Preferences help?

[Derek Cross]

I don't seem able to update my last post, I would have added, which version of InDesign and OS do you have?

[sophief92983448]

Thank you for your reply. 

No, it isn't part of the image sadly. I haven't seen the black box again now it is an invisible image all the time. In the links panel, it is saying it is linked to the image I need and I don't seem to have the GPU option? 

I am using version 2020 and Microsoft 10. 

Thank you! 

[jmlevy]

In the links panel, it is saying it is linked to the image I need

And what is its effective resolution?

[Barb Binder]

Knowing that time is of the essence, can you share that one page, including the linked image?

~Barb 

[sophief92983448]

Sorry, how would I do this, please?

Thank you! 

[Barb Binder]

You can put the files on dropbox and add the link here (public) or message the link to me privately by clicking on my name, above this reply.

~Barb 

[Mike Witherell]

You might try opening the PNG file into Photoshop; resave the file as a .PSD native Photoshop file; and then place that new file into InDesign.

[Scott Citron]

And if transparency is of no importance, try saving the file as JPG and placing that instead of the PNG.

[Diane Burns]

Yes, agree with Mike, open the image in Photoshop and resave in .psd format, then import the new image in InDesign. 

[Laubender]

Hi Sophie,

hm. Could you open the PNG file in PhotoShop and do a screenshot with the Layers panel open?

FWIW: Maybe the frame you inserted the image to is set with a transparency effect.

So in effect the frame is perhaps set to 0% opacity? Like in this example:

Image selected, opacity of image itself is 100%:

Container frame of the image selected, opacity of the container frame is set to 0%.

In effect that means, all what the frame contains, the image, is invisible:

Container frame of the image selected. Opacity of the container frame changed from 0% to 100%.

The image is fully visible:

Image selected:

Thanks,
Uwe Laubender

( ACP )

[rob day]

Also, if the color mode of your PNG is Grayscale make sure its container frame isn’t filled with [Black]: