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Placed PDF file into Indesing part of PDF file disappear

New Here ,
Mar 29, 2020

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When I place a pdf file into an Indesign document the heading text of the pdf is not visible.

I have a new Imac with Catalina version 10.15.4 and the latest Adobe programs.

On my old Imac with Sierra version 10.12.6 there is no problem.

What is the cause and the solution.

acrobat viewacrobat viewindesign viewindesign view

Adobe Community Professional
Correct answer by vladan saveljic | Adobe Community Professional

you could fix this problem with Acrobat Preflight

"Fix potential font problems"

Schermata 2020-07-02 alle 16.22.58.png

 

after that in indesign 15.1.1 (macOS 10.15.5)

Schermata 2020-07-02 alle 16.25.57.png

...or, you could fix this issue also with Acrobat preflight > convert to PDF/X-4

Schermata 2020-07-02 alle 17.02.30.png

 

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Placed PDF file into Indesing part of PDF file disappear

New Here ,
Mar 29, 2020

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When I place a pdf file into an Indesign document the heading text of the pdf is not visible.

I have a new Imac with Catalina version 10.15.4 and the latest Adobe programs.

On my old Imac with Sierra version 10.12.6 there is no problem.

What is the cause and the solution.

acrobat viewacrobat viewindesign viewindesign view

Adobe Community Professional
Correct answer by vladan saveljic | Adobe Community Professional

you could fix this problem with Acrobat Preflight

"Fix potential font problems"

Schermata 2020-07-02 alle 16.22.58.png

 

after that in indesign 15.1.1 (macOS 10.15.5)

Schermata 2020-07-02 alle 16.25.57.png

...or, you could fix this issue also with Acrobat preflight > convert to PDF/X-4

Schermata 2020-07-02 alle 17.02.30.png

 

TOPICS
Import and export

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187

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Mar 29, 2020 0
Adobe Community Professional ,
Apr 22, 2020

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Hi,

turn on and off Overprint Preview.

If the heading is visible in "Normal" view without Overprint Preview turned on, then it could be, that the text fill is overprinting in this placed PDF. Also open the placed PDF with Acrobat Pro and check the preview with:

Print Production > Output Preview > [x] Simulate Overprinting

 

You may contact the maker of the PDF to correct this and resend the file.

Or you could try to change the issue with Acrobat's Preflight functionality:

Single Fix Up: "Set white text to knockout"

 

SetWhiteTextToKnockOut.PNG

 

Be careful when doing this and make the fix up on a duplicate of the original file with a new name.

 

NOTE: There could be other causes as well.

 

Regards,
Uwe Laubender

( ACP )

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Apr 22, 2020 2
Community Beginner ,
Jun 30, 2020

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Hi,

I work for the company that supplied the PDF and we tried several things to fix this problem of Indesign with placing pdf files, but none of the proposed fixes work (Flatten forms & annotations,  White text knockout).

    

I have seen other forum posts with the exact same problem, unfortunatly not solved either, eg:  

https://community.adobe.com/t5/indesign/graphics-from-pdf-disappear-when-placing-it-into-indesign/td...

 

Strange thing is that when selecting the pdf with the 'Place' function in Indesign, the preview does show the text that is not visible anymore after importing in Indesign.  

 

indesign_place_preview.JPG

 

The PDF file is certified by PitStop server, with the standarized Newspaper_v14 profile, so I very much doubt there is a problem with the pdf. 

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Jun 30, 2020 0
Adobe Community Professional ,
Jun 30, 2020

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Hi Erik,

thank you very much for stopping by!

Could you provide a PDF sample that would provoke the issue?

Do that via Dropbox or a similar service and post the download link.

 

Thanks,
Uwe Laubender

( ACP )

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Jun 30, 2020 0
Community Beginner ,
Jun 30, 2020

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Hi Uwe,

 

Thank you for your reply. Really hope you can help find the problem, I am really puzzeled, as every tool I used to check the pdf shows no problem and displays it correctly.

 

A sample file can be found here: 

https://wetransfer.com/downloads/3d69b2a83e814352b77446c7dcbfdfbe20200630183917/0cfd1842a0fb96519ac8...

 

 

Thanks!

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Jun 30, 2020 0
Adobe Community Professional ,
Jun 30, 2020

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Hi Erik,

and a good test would be to open the PDF with Acrobat Pro DC.

Then go to: Print Production > Output Preview

Make sure that option [x] Simulate Overprinting is checked.

 

Regards,
Uwe Laubender

( ACP )

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Jun 30, 2020 1
Community Beginner ,
Jun 30, 2020

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Hi Uwe,

 

I tried that before, did not find anything wrong:

 

erikpoel_0-1593542723252.png

 

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Jun 30, 2020 1
Adobe Community Professional ,
Jun 30, 2020

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Hi Erik,

thank you very much for testing with Acrobat Pro and the supplied PDF file.

Will test and come back to you.

 

Regards,
Uwe Laubender

( ACP )

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Jun 30, 2020 0
Adobe Community Professional ,
Jul 01, 2020

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Hi Erik,

I can confirm the issue with InDesign.

Did not find a cause for this yet, but I will try my best to find a solution.

If it is a bug with InDesign or a bug with Acrobat Pro I cannot tell right now.

I will investigate…

 

Regards,
Uwe Laubender

( ACP )

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Jul 01, 2020 1