Please restore the attached file

New Here ,
Nov 27, 2020 Nov 27, 2020

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Please restore the attached file

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Adobe Community Professional , Nov 28, 2020 Nov 28, 2020
If you are using the latest version of InDesign i.e. version 16.0 then it provides a document corruption detection and fixing service. See the following for more details https://helpx.adobe.com/indesign/using/whats-new/2021.ug.html#recovery -Manan

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Adobe Community Professional ,
Nov 27, 2020 Nov 27, 2020

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What are you expecting from the forum?

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Adobe Employee ,
Nov 27, 2020 Nov 27, 2020

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Hi there,

 

Thanks for reaching out. Would you mind sharing more information about this issue? Please share version of the OS & InDesign you are using as well.

This will help us assist you accordingly.

 

Regards,

Ashutosh

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Adobe Community Professional ,
Nov 28, 2020 Nov 28, 2020

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You can email a copy of the document at idfile@adobe.com for the Adobe engineers to try and salvage the file for you. If the file is more than 10MB in size, upload it to a cloud service like dropbox and email the public access URL. There is no specified timeframe within which you can expect a revert from Adobe guys, so if time is of the essence and you won't mind a paid solution, try the following
https://markzware.com/products/file-recovery-service/
-Manan

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Adobe Community Professional ,
Nov 28, 2020 Nov 28, 2020

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If you are using the latest version of InDesign i.e. version 16.0 then it provides a document corruption detection and fixing service. See the following for more details

https://helpx.adobe.com/indesign/using/whats-new/2021.ug.html#recovery

-Manan

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