PNG exported from InDesign doesn't look transparent when imported in third party applications.

New Here ,
Apr 25, 2020

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hi,

 

I exported a PNG file, and chose the "transparent background" option.

 

I then open this file with Irfan View, Copy it,

 

and then insert it in a pdf in pdf x change maker.

 

The Background is black, not transparent.

 

What could be the problem? Thanks.

 

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1 Correct Answer

Most Valuable Participant , Jun 08, 2020
Test Screen Name Most Valuable Participant , Jun 08, 2020
Don’t copy it. Likely to lose the transparency if it was ever there. If you want to check transparency use Photoshop. 

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Adobe Community Professional ,
Apr 25, 2020

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This Adobe forum and nobody here can answer to you about Irfan or pdfxchange bugs. Did you open your png in Photoshop and check your transparency?

Remember, never say you can't do something in InDesign, it's always just a question of finding the right workaround to get the job done. © David Blatner

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Adobe Employee ,
Jun 01, 2020

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Hi Peter,

 

Thanks for reaching out. George is right, we do not have experience with these apps. Could you please check how the image looks in Photo Viewer/ Preview/ Photoshop?

If the image shows transparency there, then it could be related to the import mechanism of these (Irfan or pdfxchange) apps.

If the image doesn't look fine in Photo Viewer/ Preview/ Photoshop, please check and confirm if the issue is related to a specific document? If yes, could you please share the document with us? You can upload it to the Creative Cloud (https://helpx.adobe.com/in/creative-cloud/help/share.html) and share the download link. 

We'd be glad to help.

 

Regards,

Srishti

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Adobe Community Professional ,
Jun 08, 2020

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Hi Peter,

did you export a selection to PNG or a whole InDesign page?

 

Thanks,
Uwe Laubender

( ACP )

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Most Valuable Participant ,
Jun 08, 2020

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Don’t copy it. Likely to lose the transparency if it was ever there. If you want to check transparency use Photoshop. 

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