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PNG exported from InDesign doesn't look transparent when imported in third party applications.

New Here ,
Apr 25, 2020

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hi,

 

I exported a PNG file, and chose the "transparent background" option.

 

I then open this file with Irfan View, Copy it,

 

and then insert it in a pdf in pdf x change maker.

 

The Background is black, not transparent.

 

What could be the problem? Thanks.

 

{Renamed by MOD}

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Correct answer by Test Screen Name | Most Valuable Participant

Don’t copy it. Likely to lose the transparency if it was ever there. If you want to check transparency use Photoshop. 

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Import and export

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PNG exported from InDesign doesn't look transparent when imported in third party applications.

New Here ,
Apr 25, 2020

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hi,

 

I exported a PNG file, and chose the "transparent background" option.

 

I then open this file with Irfan View, Copy it,

 

and then insert it in a pdf in pdf x change maker.

 

The Background is black, not transparent.

 

What could be the problem? Thanks.

 

{Renamed by MOD}

Most Valuable Participant
Correct answer by Test Screen Name | Most Valuable Participant

Don’t copy it. Likely to lose the transparency if it was ever there. If you want to check transparency use Photoshop. 

Topics

Import and export

Views

452

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Adobe Community Professional ,
Apr 25, 2020

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This Adobe forum and nobody here can answer to you about Irfan or pdfxchange bugs. Did you open your png in Photoshop and check your transparency?

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Adobe Employee ,
Jun 01, 2020

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Hi Peter,

 

Thanks for reaching out. George is right, we do not have experience with these apps. Could you please check how the image looks in Photo Viewer/ Preview/ Photoshop?

If the image shows transparency there, then it could be related to the import mechanism of these (Irfan or pdfxchange) apps.

If the image doesn't look fine in Photo Viewer/ Preview/ Photoshop, please check and confirm if the issue is related to a specific document? If yes, could you please share the document with us? You can upload it to the Creative Cloud (https://helpx.adobe.com/in/creative-cloud/help/share.html) and share the download link. 

We'd be glad to help.

 

Regards,

Srishti

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Adobe Community Professional ,
Jun 08, 2020

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Hi Peter,

did you export a selection to PNG or a whole InDesign page?

 

Thanks,
Uwe Laubender

( ACP )

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Most Valuable Participant ,
Jun 08, 2020

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Don’t copy it. Likely to lose the transparency if it was ever there. If you want to check transparency use Photoshop. 

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