PNG exported from InDesign doesn't look transparent when imported in third party applications.

New Here ,
Apr 25, 2020

Copy link to clipboard

Copied

hi,

 

I exported a PNG file, and chose the "transparent background" option.

 

I then open this file with Irfan View, Copy it,

 

and then insert it in a pdf in pdf x change maker.

 

The Background is black, not transparent.

 

What could be the problem? Thanks.

 

{Renamed by MOD}

Most Valuable Participant
Correct answer by Test Screen Name | Most Valuable Participant

Don’t copy it. Likely to lose the transparency if it was ever there. If you want to check transparency use Photoshop. 

TOPICS
Import and export

Views

464

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

PNG exported from InDesign doesn't look transparent when imported in third party applications.

New Here ,
Apr 25, 2020

Copy link to clipboard

Copied

hi,

 

I exported a PNG file, and chose the "transparent background" option.

 

I then open this file with Irfan View, Copy it,

 

and then insert it in a pdf in pdf x change maker.

 

The Background is black, not transparent.

 

What could be the problem? Thanks.

 

{Renamed by MOD}

Most Valuable Participant
Correct answer by Test Screen Name | Most Valuable Participant

Don’t copy it. Likely to lose the transparency if it was ever there. If you want to check transparency use Photoshop. 

TOPICS
Import and export

Views

465

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Apr 25, 2020 0
Adobe Community Professional ,
Apr 25, 2020

Copy link to clipboard

Copied

This Adobe forum and nobody here can answer to you about Irfan or pdfxchange bugs. Did you open your png in Photoshop and check your transparency?

Remember, never say you can't do something in InDesign, it's always just a question of finding the right workaround to get the job done. © David Blatner

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Apr 25, 2020 1
Adobe Employee ,
Jun 01, 2020

Copy link to clipboard

Copied

Hi Peter,

 

Thanks for reaching out. George is right, we do not have experience with these apps. Could you please check how the image looks in Photo Viewer/ Preview/ Photoshop?

If the image shows transparency there, then it could be related to the import mechanism of these (Irfan or pdfxchange) apps.

If the image doesn't look fine in Photo Viewer/ Preview/ Photoshop, please check and confirm if the issue is related to a specific document? If yes, could you please share the document with us? You can upload it to the Creative Cloud (https://helpx.adobe.com/in/creative-cloud/help/share.html) and share the download link. 

We'd be glad to help.

 

Regards,

Srishti

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jun 01, 2020 0
Adobe Community Professional ,
Jun 08, 2020

Copy link to clipboard

Copied

Hi Peter,

did you export a selection to PNG or a whole InDesign page?

 

Thanks,
Uwe Laubender

( ACP )

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jun 08, 2020 0
Most Valuable Participant ,
Jun 08, 2020

Copy link to clipboard

Copied

Don’t copy it. Likely to lose the transparency if it was ever there. If you want to check transparency use Photoshop. 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jun 08, 2020 0