Preview bugs in the Indesign software interface

[Theo0D4D]

Hello, I have some errors / bugs in the interface of Indesign itself, which did not appear before: 

- blocks of lighter gray colors in some areas of windows such as "pages", "swatch", "color".

I have the latest version, and it is a problem that has happened to me for a long time and I do not know how to solve it. Any idea how to fix it? I have tried uninstalling and reinstalling and can't figure it out.

Attached some screenshots.

[Barb Binder · Accepted solution]

That is odd. Is it impacting how InDesign functions, or is it just a visual distraction? You can try rebuilding preferences, which is different from an uninstall/reinstall.

https://www.rockymountaintraining.com/adobe-indesign-resetting-preferences-and-deleting-the-cache/

~Barb 

[Theo0D4D]

Thanks for your quick response. 

No, it doesn't impact the Indesign functions, it's just a visual distraction, but it makes me nervous 😄 

It's a problem that I already had in previous versions. 

When I installed the new version, everything worked very well, and I think that when I opened some files from previous versions, the problem appeared again. 

I'm going to try the solution you sent me and I will tell you.

The problem happens to me on my 2019 iMac and my 2013 Mac Notebook Pro, both with iOS Catalina versions.

[rob day · Accepted solution]

Inteface problems are usually related to Cache files. You can rebuild the Caches by deleting the Caches folder.

On OSX the path to the Caches folder is:

/user/Library/Caches/Adobe InDesign/Version X

On Windows it should be:

[username]\AppData\Local\Adobe\InDesign\Version [version]\[language]\Caches\InDesign SavedData 

[Theo0D4D]

I can't find the Caches folder with the path you specified.

How do I find it? Is it a hidden folder?

The problem continues to persist after the resetting of preferences.

[rob day]

The user/Library folder is hidden by default on OSX.

https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html#:~:text=In%20the%20....

[Barb Binder · Accepted solution]

Hi @Theo0D4D :

I address how to access the hidden files and folders and how to rebuild the cache in the link I posted for you earlier. Check out the Note 1 subhead for both the Mac and Windows instructions to access the hidden files. Be sure to work through the whole thing.

Again, for your convenience:

https://www.rockymountaintraining.com/adobe-indesign-rebuilding-preferences-cache/

~Barb 

[Theo0D4D]

Thanks I can resolved the problem!

[Laubender]

FWIW: With Windows 10 the AppData folder is also hidden by default.

AppData can be made visible in the file explorer like that:

https://support.microsoft.com/en-us/windows/view-hidden-files-and-folders-in-windows-10-97fbc472-c60...

Regards,
Uwe Laubender

( ACP )