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Printed text has a shadow

New Here ,
May 20, 2019 May 20, 2019

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Text in Indesign and Illustrator has a 'light shaddow' surrounding each character when printed from within the applications or when a pdf of the files is printed.  It seems to be in the vertical aspect of the characters and not in the horizontal aspect.  The same text printed in Pages or Word does not show this 'shaddow'.

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Community Expert ,
May 20, 2019 May 20, 2019

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Make sure you don’t have any effects applied.

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Community Expert ,
May 20, 2019 May 20, 2019

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Can you post a screen shot showing the problem. Also what operating system and what version of InDesign are you using?

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New Here ,
May 20, 2019 May 20, 2019

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PrinterProblem.png

Above is the printed copy. Below is a screen shot of the indesign file on iiMac os 10.14.4, indesign 14.0.2

IndesignScreen.png

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Community Expert ,
May 20, 2019 May 20, 2019

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Again, check the effects panel. Looks like you have a shadow applied.

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New Here ,
May 20, 2019 May 20, 2019

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What effects?  Selecting Text shows no Object -> Effect, selecting the text frame, there are no Effects selected.

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New Here ,
May 20, 2019 May 20, 2019

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There is a 'global light', whatever that is...  And the effect does not show viewing the file, only on the printing of the file.

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Community Expert ,
May 20, 2019 May 20, 2019

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If you’d like to post the file somewhere that we can download it and check, feel free. Someone will check it out.

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Community Expert ,
May 20, 2019 May 20, 2019

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While you have the text frame selected go to the Effects Panel and if you see the "fx" icon next to the right of "Object:" that means that an effect is applied. To remove it (with the frame still selected) click on the trash can on the lower right of the panel.

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New Here ,
May 20, 2019 May 20, 2019

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There is an fx, but the trash can gives a circle with a slash, so I think no effects are applied.

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Community Expert ,
May 20, 2019 May 20, 2019

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Screenshot please.

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New Here ,
May 20, 2019 May 20, 2019

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Screen+Shot+2019-05-20+at+1.56.10+PM.png

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Community Expert ,
May 20, 2019 May 20, 2019

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I think you're going to need to post that file somewhere.

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New Here ,
May 20, 2019 May 20, 2019

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How to do that?

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New Here ,
May 20, 2019 May 20, 2019

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Community Expert ,
May 20, 2019 May 20, 2019

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Whatever is happening is unique to your system. No issues here.

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New Here ,
May 20, 2019 May 20, 2019

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Could Adobe products be using a different type set than word or pages, especially when printing?  If so, is there a way to have it use the same set?

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New Here ,
May 20, 2019 May 20, 2019

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Just to be certain.  The effect does not show when you print my file??  Thanks.

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Community Expert ,
May 20, 2019 May 20, 2019

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No, it does not.

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Community Expert ,
May 20, 2019 May 20, 2019

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Does this happen on all printers or on only one printer? If only one printer does it matter which computer you print from? Again, if so, what type of printer is this? If it’s an inkjet see if there is a setting for printing in black only or monochrome or grayscale.

I suspect you have an inkjet printer that has the heads unaligned. Check the manual or software the printer came with to align the heads.

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New Here ,
May 20, 2019 May 20, 2019

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It is an inkjet printer.  The effect is there printing the file from iMac or MacBook.  The same text prints without the effect from pages and word, so it is not a printer alignment problem.  I tried 'print text as black' and the effect is still there.  I will try to get a friend to print the file and see what happens.  Thanks...

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Community Expert ,
May 21, 2019 May 21, 2019

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Hi ralphj17720980 ,

if you export to PDF with InDesign will you see the effect?

Regards,
Uwe

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New Here ,
May 31, 2019 May 31, 2019

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I see the effect if I export an InDesign file to pdf.  I chatted with apple and they have no answer.  Hp does not have a current driver for my printer.  My latest thought is that whatever driver output / connection the latest Adobe has for Indesgin / Acrobat, no longer works with an older driver.

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New Here ,
May 31, 2019 May 31, 2019

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I assume that you tested my file on a mac?  with a hp printer?  and that the printer is newer that my older hp printer??

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New Here ,
Aug 21, 2020 Aug 21, 2020

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I was having this same problem printing files with text and images from Illustrator - a 'shadow' was applied to all items on the document even though my Effects menu was empty.

When I put new ink cartridges in my HP Officejet 4650 I skipped the printer alignment. I have since done the alignment and it seems to have resolved the issue...Won't be skipping the alignment next time lol

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