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Problème de lancement InDesign

Community Beginner ,
Apr 17, 2021 Apr 17, 2021

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Je sais que cela date mais je suis dans le meme soucis actuellement et je ne peux plus travailler.
Aurais tu trouvé la solution au problème concernant la fermeture d'indesign à son lancement ?
Merci par avance pour ton attention.
Cldt.
Corinne

[ New topic created by moderator | Nouveau sujet créé par le modérateur]

Merci de préciser la version d'InDesign, la version du système et de donner des détails sur l'éventuel message d'erreur.

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Community Expert ,
Apr 17, 2021 Apr 17, 2021

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As mentioned, please specify your version of InDesign, the version of the operating system and give details of any possible error messages or behaviour.

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Community Beginner ,
Apr 21, 2021 Apr 21, 2021

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Bonjour Derek,
Merci pour votre attention 🙂 
J'avais mis une demande avec plus d'informations 
https://community.adobe.com/t5/indesign/indesign-a-quitt%C3%A9-de-mani%C3%A8re-impr%C3%A9vue-au-lanc...

Ici une copie  :
Bonjour à tous,  

Dès que je lance Indesign, il reste affiché à peine 1 seconde et il quitte tout de suite. 
Je suis sous Os X el Capitan et Indesign CS6 (adobe créative suite 6).
Tous les autres applications (dream, fire, illust...) marchent correctement au lancement.
J'ai déjà essayé de nettoyer les préférences. 
et dans le dossier Font de l'application, il  n'y a rien. 
Et il faut savoir que sur cet ordi, je pense que j'ai ouvert l'application qu'une seule fois depuis son achat ou peut être jamais.
Merci par avance pour vos conseils.
Voici les infos systems erreur envoyé par Adobe lors du crach :

Process: Adobe InDesign CS6 [887]
Path: /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Adobe InDesign CS6
Identifier: com.adobe.InDesign
Version: 8.0.0.370 (8000)
Code Type: X86 (Native)
Parent Process: ??? [1]
Responsible: Adobe InDesign CS6 [887]
User ID: 501

Date/Time: 2021-04-21 12:55:42.666 +0200
OS Version: Mac OS X 10.11.6 (15G22010)
Report Version: 11
Anonymous UUID: 6F9F8691-53B1-6E18-5EEE-D794C65383DB

Sleep/Wake UUID: 9B0447C5-D54B-4E21-A07A-F07D068E5C40

Time Awake Since Boot: 7900 seconds
Time Since Wake: 4100 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

VM Regions Near 0:
-->
__TEXT 0000000000001000-0000000000005000 [ 16K] r-x/rwx SM=COW /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Adobe InDesign CS6

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 PublicLib.dylib 0x016c72f1 ProtectiveShutdown::~ProtectiveShutdown() + 133
1 PublicLib.dylib 0x016c7405 ProtectiveShutdown::~ProtectiveShutdown() + 17
2 DataBaseLib.dylib 0x0166e3ef DBUtils::CreateDataBase(IDataBase::UndoSupport, bool) + 63227
3 DataBaseLib.dylib 0x016698bb DBUtils::CreateDataBase(IDataBase::UndoSupport, bool) + 43975
4 DataBaseLib.dylib 0x0165afd7 SUIDS::SUIDS(unsigned long) + 22407
5 ObjectModelLib.dylib 0x015f9b65 0x15d8000 + 138085
6 ObjectModelLib.dylib 0x015e6db7 0x15d8000 + 60855
7 ObjectModelLib.dylib 0x0160764d ShuksanInit(IStartupScreen* (*)(), IPlugIn*) + 16765
8 ObjectModelLib.dylib 0x016044ba ShuksanInit(IStartupScreen* (*)(), IPlugIn*) + 4074
9 com.adobe.InDesign 0x00001dc2 main + 82
10 com.adobe.InDesign 0x00001d55 start + 53

Thread 1:
0 libsystem_kernel.dylib 0x97b6f3ea __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9c8395a7 _pthread_cond_wait + 868
2 libsystem_pthread.dylib 0x9c83a8b1 pthread_cond_timedwait_relative_np + 47
3 com.apple.CoreServices.CarbonCore 0x937201c0 TSWaitOnConditionTimedRelative + 167
4 com.apple.CoreServices.CarbonCore 0x936f54d8 MPWaitOnQueue + 199
5 PMRuntime.dylib 0x005b9581 SetVSizeBaseline(unsigned long) + 1473
6 com.apple.CoreServices.CarbonCore 0x936f596c PrivateMPEntryPoint + 68
7 libsystem_pthread.dylib 0x9c838780 _pthread_body + 138
8 libsystem_pthread.dylib 0x9c8386f6 _pthread_start + 155
9 libsystem_pthread.dylib 0x9c835f7a thread_start + 34

Thread 2:
0 libsystem_kernel.dylib 0x97b6fd5e __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9c83834b _pthread_wqthread + 1289
2 libsystem_pthread.dylib 0x9c835f56 start_wqthread + 34

Thread 3:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x97b707fa kevent_qos + 10
1 libdispatch.dylib 0x971ea7ea _dispatch_mgr_invoke + 234
2 libdispatch.dylib 0x971ea3be _dispatch_mgr_thread + 52

Thread 4:
0 libsystem_kernel.dylib 0x97b6fd5e __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9c83834b _pthread_wqthread + 1289
2 libsystem_pthread.dylib 0x9c835f56 start_wqthread + 34

Thread 5:
0 libsystem_kernel.dylib 0x97b6849a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x97b67884 mach_msg + 68
2 com.apple.CoreServices.CarbonCore 0x9371cc26 TS_exception_listener_thread + 138
3 libsystem_pthread.dylib 0x9c838780 _pthread_body + 138
4 libsystem_pthread.dylib 0x9c8386f6 _pthread_start + 155
5 libsystem_pthread.dylib 0x9c835f7a thread_start + 34

Thread 6:
0 libsystem_kernel.dylib 0x97b6fd5e __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9c83834b _pthread_wqthread + 1289
2 libsystem_pthread.dylib 0x9c835f56 start_wqthread + 34

Thread 7:
0 libsystem_kernel.dylib 0x97b6fd5e __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9c83834b _pthread_wqthread + 1289
2 libsystem_pthread.dylib 0x9c835f56 start_wqthread + 34

Thread 8:
0 libsystem_kernel.dylib 0x97b6f3ea __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9c839538 _pthread_cond_wait + 757
2 libsystem_pthread.dylib 0x9c83b276 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x9371ff9a TSWaitOnCondition + 131
4 com.apple.CoreServices.CarbonCore 0x937201dc TSWaitOnConditionTimedRelative + 195
5 com.apple.CoreServices.CarbonCore 0x936f54d8 MPWaitOnQueue + 199
6 com.adobe.ACE 0x00607a69 0x5c8000 + 260713
7 com.adobe.ACE 0x00606d99 0x5c8000 + 257433
8 com.apple.CoreServices.CarbonCore 0x936f596c PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x9c838780 _pthread_body + 138
10 libsystem_pthread.dylib 0x9c8386f6 _pthread_start + 155
11 libsystem_pthread.dylib 0x9c835f7a thread_start + 34

Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0xbfffeeb0 ecx: 0x00000000 edx: 0x00000000
edi: 0xbfffef00 esi: 0x0337e600 ebp: 0xbfffee18 esp: 0xbfffed80
ss: 0x00000023 efl: 0x00010286 eip: 0x016c72f1 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x0071f122

Logical CPU: 0
Error Code: 0x00000131
Trap Number: 132


Binary Images:
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0x9a224000 - 0x9a26dff7 com.apple.coreservices.SharedFileList (24.4 - 24.5) <5A7E6F6F-3B96-3055-AD1C-F4AA5AEB9938> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SharedFileList.framework/Versions/A/SharedFileList
0x9a26e000 - 0x9a36efff libFontParser.dylib (158.9) <B6F3F9C3-5B3B-31DA-8AF9-BBD6DE14091D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontParser.dylib
0x9a36f000 - 0x9a37aff7 libChineseTokenizer.dylib (16) <AE3E240D-C4AC-39D0-882F-4F877B182779> /usr/lib/libChineseTokenizer.dylib
0x9a389000 - 0x9a3a0ffb libsystem_coretls.dylib (83.40.5) <01ABCCA9-477D-3373-A003-AF459F7FA534> /usr/lib/system/libsystem_coretls.dylib
0x9a3da000 - 0x9a410ff7 com.apple.CoreVideo (1.8 - 191.3) <26C95104-9FA6-32E7-A348-E5AF4AD59023> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x9a72d000 - 0x9a730fff libCoreVMClient.dylib (119.5) <7C05B2DF-54D6-358F-9742-A7C7AA7E3475> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
0x9a731000 - 0x9a73afff libsystem_networkextension.dylib (385.40.36) <4FB5B398-25CE-306A-BBAE-D635F3713FDB> /usr/lib/system/libsystem_networkextension.dylib
0x9ada6000 - 0x9adacfff libunwind.dylib (35.3) <E1C8C75D-2CAD-37FD-BE1A-6D21E951EDEE> /usr/lib/system/libunwind.dylib
0x9adae000 - 0x9adc9fff com.apple.CFOpenDirectory (10.11 - 194) <C302E49C-4015-32BE-B7F9-87C54959B22E> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory.framework/Versions/A/CFOpenDirectory
0x9af6e000 - 0x9af94ffb com.apple.MultitouchSupport.framework (304.12 - 304.12) <32D6BF57-2665-3F5B-ADFF-A0E3401E353B> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSupport
0x9b2c6000 - 0x9b305ffb libGLImage.dylib (12.1) <F79A1EE3-A4A2-3463-8885-445BFEB56041> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x9b306000 - 0x9b35aff3 com.apple.audio.CoreAudio (4.3.0 - 4.3.0) <5B75F000-34E7-3884-8451-F1BDF216865F> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x9b442000 - 0x9b81cff7 libLAPACK.dylib (1162.2) <4910B9B9-91C5-3089-BA45-20EDD6D1FD70> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
0x9b81d000 - 0x9b893ff3 com.apple.securityfoundation (6.0 - 55126) <A6617084-6FB3-370B-837E-3B07A4F5EE29> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
0x9b894000 - 0x9b8b7ffb com.apple.framework.Apple80211 (11.0 - 1121.34.2) <932F3618-845A-3A9E-998C-DF97D8F2713D> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x9b8e6000 - 0x9b909fff libJPEG.dylib (1464) <671CC1D3-ABA1-3FAC-94DF-51465512E33B> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x9b917000 - 0x9b91bfff libcache.dylib (75) <6C2EE04E-CDB4-3362-BB06-7BD9E358C280> /usr/lib/system/libcache.dylib
0x9b91c000 - 0x9baf0ff7 com.apple.ImageIO.framework (3.3.0 - 1462) <04A065E8-D384-3D0D-8E27-794678B26067> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x9bb27000 - 0x9bb2dfff com.apple.IOAccelerator (205.14 - 205.14) <E245BBD8-12E3-3BF7-9D82-0AC1B8C5EA28> /System/Library/PrivateFrameworks/IOAccelerator.framework/Versions/A/IOAccelerator
0x9c09f000 - 0x9c0a0fff com.apple.TrustEvaluationAgent (2.0 - 25) <7B6357BA-B41D-34A8-84D1-B30071C3FC34> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluationAgent
0x9c0c4000 - 0x9c0c7fff libScreenReader.dylib (426.42) <DA3EAE1F-0AB2-3E9E-B231-167E8A238326> /usr/lib/libScreenReader.dylib
0x9c0c8000 - 0x9c0e1fff libsystem_asl.dylib (323.50.1) <CB8811F0-294F-3C65-95FB-243AEA73DA8E> /usr/lib/system/libsystem_asl.dylib
0x9c0e2000 - 0x9c13dfff com.apple.print.framework.PrintCore (11.2 - 472.2) <135292C1-7165-3BFC-A6A9-36651006BD35> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
0x9c177000 - 0x9c190ffb libsystem_malloc.dylib (67.40.1) <E15CC794-45EE-3999-9D87-6F76FAA6B8A9> /usr/lib/system/libsystem_malloc.dylib
0x9c1e4000 - 0x9c220fff com.apple.RemoteViewServices (2.0 - 101) <4B5D2D7C-3F96-361E-A762-2E01CD8F357F> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/RemoteViewServices
0x9c23e000 - 0x9c476fff com.apple.CoreImage (11.4.0 - 366.4.20) <BA75D0BC-1F9C-3D03-A18A-D8DA369413AD> /System/Library/Frameworks/CoreImage.framework/Versions/A/CoreImage
0x9c477000 - 0x9c479fff libsystem_configuration.dylib (802.40.13) <81BF63ED-2487-3C43-AF07-A844FBCA7DA2> /usr/lib/system/libsystem_configuration.dylib
0x9c70d000 - 0x9c71afff com.apple.OpenDirectory (10.11 - 194) <E139C2E6-6E9E-3913-84E5-19DDB136B6A2> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x9c71b000 - 0x9c726fff com.apple.NetAuth (6.0 - 6.0) <5BDBB960-B818-3B5A-9F0A-345DFB727F76> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x9c727000 - 0x9c72bffb libGIF.dylib (1464) <BD9FB522-9C7D-3C29-9F00-99AAAB7ECC20> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x9c72c000 - 0x9c76bfff com.apple.NavigationServices (3.8 - 220) <7C6C832E-137C-3557-B179-FF369F1DF4C3> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.framework/Versions/A/NavigationServices
0x9c7cd000 - 0x9c834fff libcorecrypto.dylib (335.50.2) <FCD17CAE-A009-36BC-881C-069C1DF7D741> /usr/lib/system/libcorecrypto.dylib
0x9c835000 - 0x9c83dffb libsystem_pthread.dylib (138.10.4) <BEF77513-6414-3033-A3D6-18C8AD02E29F> /usr/lib/system/libsystem_pthread.dylib
0x9c83e000 - 0x9c87bff7 com.apple.DebugSymbols (132 - 132) <367ECDBA-A978-32B1-99B0-7D63C6F36D78> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbols
0x9c9bf000 - 0x9ca14ff7 com.apple.htmlrendering (77 - 1.1.4) <5EFC54AC-7FD8-3ADA-97A8-345DD71A9D85> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering
0x9ca15000 - 0x9caa6fff com.apple.CoreSymbolication (3.1 - 58048.1) <1A05F808-8BD7-31BB-918D-E8274CFE2F1E> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSymbolication
0x9caaf000 - 0x9cae0fff com.apple.CoreServicesInternal (248.2 - 248.2) <66F9B9AC-BFEE-310E-9A2B-D9D475484580> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/CoreServicesInternal
0x9cae1000 - 0x9cbfaff7 com.apple.desktopservices (1.10.3 - 1.10.3) <B4550A91-D0BE-3F91-9AFC-E950371D1EA2> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
0x9cc03000 - 0x9cc75ffb com.apple.framework.CoreWLAN (11.0 - 1101.20) <49713546-B9AE-37D1-ACC1-E0EC2729305E> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x9cc76000 - 0x9cc77fff libSystem.B.dylib (1226.10.1) <4BA64829-E131-3C9F-894C-A8F114909883> /usr/lib/libSystem.B.dylib
0x9cc78000 - 0x9cc7affb libRadiance.dylib (1464) <D2001DBE-E0BF-365E-A5A5-FDD63215A1AC> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x9cfef000 - 0x9d1d1fff com.apple.QuartzCore (1.11 - 410.14) <CA089E58-C702-3E4E-974F-4618C115F3B0> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x9d1d2000 - 0x9d237fff com.apple.CoreServices.OSServices (728.14 - 728.14) <E6300347-485B-3BD1-B374-5E437F99C2B7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
0x9d238000 - 0x9d294ff7 libTIFF.dylib (1464) <70913251-ECE2-3414-98F9-EDAF2D9E9437> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x9d2e6000 - 0x9d2e7fff libDiagnosticMessagesClient.dylib (100) <5F2F9A2C-1A83-3D4E-8F69-1D4FD0515794> /usr/lib/libDiagnosticMessagesClient.dylib
0x9d2e8000 - 0x9d2f0ffb libsystem_dnssd.dylib (625.60.5) <88CBE24A-5B1A-3525-A16E-64CECFFAE228> /usr/lib/system/libsystem_dnssd.dylib
0x9d2f1000 - 0x9d2f6ffb libcompiler_rt.dylib (62) <827EBCF1-DDE3-3290-98AC-D194AF897099> /usr/lib/system/libcompiler_rt.dylib
0x9d2f7000 - 0x9d2f9fff com.apple.loginsupport (1.0 - 1) <871D1582-0EEB-3223-8BA7-5B708B78A0BB> /System/Library/PrivateFrameworks/login.framework/Versions/A/Frameworks/loginsupport.framework/Versions/A/loginsupport
0x9d306000 - 0x9d323ff7 libCRFSuite.dylib (34) <5872C4CE-812E-3ABC-B78A-216A9AFD386B> /usr/lib/libCRFSuite.dylib
0x9d44b000 - 0x9d44bfff libkeymgr.dylib (28) <1706DAE1-9175-3BB4-A4BF-431FF71D282E> /usr/lib/system/libkeymgr.dylib
0x9d44c000 - 0x9d53dff3 libiconv.2.dylib (44) <4EB465C8-E736-3DBD-9F62-74B73B66A84B> /usr/lib/libiconv.2.dylib
0x9d53e000 - 0x9d777ff7 libFosl_dynamic.dylib (16.24) <928611BD-3E71-3B63-A349-804A7341AC6A> /usr/lib/libFosl_dynamic.dylib
0x9d778000 - 0x9d7abff7 com.apple.GSS (4.0 - 2.0) <0E672CD0-6642-3AF1-A3FE-E6F7B1C3E860> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x9d7ac000 - 0x9d821fff com.apple.SearchKit (1.4.0 - 1.4.0) <2F470D76-6C21-38A8-98A7-1DF5C4964F34> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
0x9d822000 - 0x9d831ff7 libxar.1.dylib (302) <B5FC05C6-3E06-3E92-A8E5-C7733D659F6F> /usr/lib/libxar.1.dylib
0x9d832000 - 0x9d83bffb com.apple.CommonAuth (4.0 - 2.0) <C4D2F1A0-A377-351B-9344-CB59525DB595> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x9e141000 - 0x9e22ffff libcrypto.0.9.8.dylib (59.60.2) <D6481B08-D099-38FD-9B63-7AA894B23DB7> /usr/lib/libcrypto.0.9.8.dylib
0x9e236000 - 0x9e378fef libvDSP.dylib (563.5) <1463C8CE-B11B-3B24-B456-F12CCEB1F693> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
0x9e37c000 - 0x9e37ffff libpam.2.dylib (20) <A5D72430-8F29-3E9A-AE11-087ED0CB7506> /usr/lib/libpam.2.dylib
0x9e380000 - 0x9e388fff com.apple.NetFS (6.0 - 4.0) <95A7A6DB-92AE-3D69-AE2E-A518C5258913> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x9e389000 - 0x9e3d2fff libFontRegistry.dylib (155.4) <745CE139-7C5C-3A8E-8D70-9E56B5FB52E6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x9e3d3000 - 0x9e3fefff libxslt.1.dylib (14.6) <9B98F138-F1A8-3166-9CC7-D50930B18345> /usr/lib/libxslt.1.dylib
0x9e3ff000 - 0x9e3fffff com.apple.ApplicationServices (48 - 48) <254BB3C1-738A-3A40-92E4-F595ED0EC7EC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x9e418000 - 0x9e446ff7 libarchive.2.dylib (33.20.3) <AEDDB80B-8F22-3020-892A-78E949FB2230> /usr/lib/libarchive.2.dylib
0x9e447000 - 0x9e4b5ffb libsystem_network.dylib (583.50.1) <9E825C07-EE19-3EDB-ACA9-AC5CC702AAAC> /usr/lib/system/libsystem_network.dylib
0x9e4b6000 - 0x9e839ffb com.apple.Foundation (6.9 - 1259.32) <E28A5BAA-E6C8-3EB0-8CCF-711F22F92519> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x9e8ea000 - 0x9ec451eb libobjc.A.dylib (680) <9B9B39CC-CC3A-3E91-AAE7-961E8A6E1804> /usr/lib/libobjc.A.dylib
0x9ec46000 - 0x9ec52fff com.apple.CrashReporterSupport (10.11 - 718) <B6C511F0-1E4A-38EE-A27D-C88ECAB5BE5B> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/CrashReporterSupport
0x9ec93000 - 0x9eca0fff com.apple.SpeechRecognitionCore (2.2.7 - 2.2.7) <51F1211F-E879-3BB8-80DA-9B127D8D107D> /System/Library/PrivateFrameworks/SpeechRecognitionCore.framework/Versions/A/SpeechRecognitionCore
0x9ecb5000 - 0x9ed28ffb com.apple.ApplicationServices.ATS (377 - 394.5) <31F72FAA-88E0-3445-ACA4-02F38638602C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
0x9ed29000 - 0x9ed2bffb libsystem_secinit.dylib (20) <B71D9743-87EB-3A33-BFD4-2BE8768E7FEB> /usr/lib/system/libsystem_secinit.dylib
0x9ed2c000 - 0x9ed2fff3 libsystem_sandbox.dylib (460.60.4) <53366097-578B-35B8-B3F6-EBB9B329EE14> /usr/lib/system/libsystem_sandbox.dylib
0x9ed48000 - 0x9ed4affb libCGXType.A.dylib (978) <9062C108-863E-35DF-BEDA-7D73C02F253C> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
0x9ed4b000 - 0x9ed73fff com.apple.IconServices (68.1 - 68.1) <0B9F8C2C-9BE9-3379-A6B9-38781C040EA2> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconServices
0xba900000 - 0xba91cfff libJapaneseConverter.dylib (68.10) <6A2D0713-9C4F-3091-9B28-0B9E4E4043BB> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0xbab00000 - 0xbab22fff libKoreanConverter.dylib (68.10) <F566C43F-7271-3D19-BEEE-C8A6504199EC> /System/Library/CoreServices/Encodings/libKoreanConverter.dylib

External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 2
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 3633
thread_create: 0
thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=210.7M resident=0K(0%) swapped_out_or_unallocated=210.7M(100%)
Writable regions: Total=99.2M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=99.2M(100%)

VIRTUAL REGION
REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
ATS (font support) 32.5M 7
Accelerate.framework 128K 2
Activity Tracing 2048K 2
CG backing stores 1928K 2
CG shared images 176K 6
CoreUI image file 128K 2
Kernel Alloc Once 4K 2
MALLOC 47.5M 28
MALLOC guard page 48K 10
MALLOC_LARGE (reserved) 772K 3 reserved VM address space (unallocated)
Memory Tag 242 12K 2
Process Corpse Info 2048K 2
Stack 11.6M 10
Stack Guard 56.0M 10
VM_ALLOCATE 108K 10
__DATA 9616K 238
__IMAGE 528K 2
__IMPORT 12K 4
__LINKEDIT 53.9M 45
__OBJC 2456K 64
__TEXT 156.8M 235
__UNICODE 552K 2
mapped file 315.4M 159
shared memory 328K 9
=========== ======= =======
TOTAL 694.2M 832
TOTAL, minus reserved VM space 693.4M 832
Merci!

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Community Expert ,
Apr 21, 2021 Apr 21, 2021

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CS 6 et El Capitan sont toutes les 2 de vieilles versions et j'ai lu de nombreux messages en faisant une rapide recherche Google qu'elles ne font pas bon ménage… 

 

J'ai déjà essayé de nettoyer les préférences.

De quelle manière ? Comme ceci ? Il faut relancer l'application tout en appuyant simultanément sur Maj, Ctrl, Alt et Cmd  jusqu'à l'apparition du message demandant confirmation.

 

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Community Beginner ,
Apr 21, 2021 Apr 21, 2021

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Bonjour jmlevy,
Oui j'ai déjà lu votre réponse dans un autre post, alors j'ai déjà effectué plusieurs fois la manipulation que vous me proposez. Malheureusement sans résultat.
En ce qui concerne les autres applications d'adobe suite CS6, elles fonctionnent parfaitement avec El Capitan, cela vient seulement de Indesign apparement. 
Merci pour votre réponse

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Community Expert ,
Apr 21, 2021 Apr 21, 2021

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alors j'ai déjà effectué plusieurs fois la manipulation que vous me proposez

Le message d'avertissement à propos des préférences apparaît bien ?

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Community Beginner ,
Apr 25, 2021 Apr 25, 2021

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oui tout à fait : voulez-vous supprimer les préférences Indesign oui/non avec en plus une petite montre sur l'écran 🙂 

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Community Expert ,
Apr 25, 2021 Apr 25, 2021

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Selon Adobe, les versions de système compatibles sont la 10.6.8 et la 10.7, pas la 10.11 (El Capitan). Je doute donc qu'une solution pérenne existe… Peut-être en créant une nouvelle session, mais c'est sans garantie.

Il est peut-etre temps de faire une mise à jour (système et applications).

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