Problem InDesign and InCopy workflow

[nidiao64384468]

Hello, this is my first question here. I have to help some people that work with InDesign and InCopy flow. They are working collaboratively a book with an Adobe Creative Cloud Files cloud. To be able to handle it more easily, the book has been divided into two blocks. In block 1, they worked very well, without setbacks. With block 2, a problem has arisen: the designer does not visualize with InDesgin the changes that the editor has made with InCopy.

If the editor opens InCopy, she is able to see all the things she has made. And she can see the changes that the designer has made too. One of those changes (a table was removed) has moved all the text in InCopy; this problem could solve by designer.

However, the designer does not see the same. The designer, when opening the file from InDesign, is not able to see all the changes made by the editor and the designer does not see the problem of moving text.

All the work done - the editor's and the designer's - is displayed only with InCopy (on the editor's computer).

Is it possible to see all the work done with InDesign too?

Could you guide us on how to solve the problem?

The flow they followed was:
1. The designer created the document,
2. Then the editor woked with InCopy without problem
3. Then the designer worked to the document (once the editor advised her that it was ready) to modify some tables.
4. After that, the editor reviewed the document, and she realized that her text had moved from page 131, where there was a table that the designer removed in step 3.
Then, they realized that the designer couldn't see this problem with InDesign or all changes that the editor made in step 2, she just saw some changes.
The editor is the only one who sees both the changes made by the designer in step 3 and everything she (editor) did in step 2.

Thank you for you help.

[Chad Chelius · Accepted solution]

Is the InCopy user opening the InDesign file to make edits or are you using Assignments? I would check the InDesign document to make sure all of your links are up to date. It sounds to me like the InDesign document is not referencing the same InCopy story that the editor is editing.

[nidiao64384468]

Hi! They aren't using Assignments. How can I check the links? Thank you.

[nidiao64384468 · Accepted solution]

We solved the problem! Some days ago, we checked the links were up to date in both the Assignments panel and the Links panel. Everything looked fine (there wasn't Out Of Date icon ). Then we opened the stories with InCopy and we noticed that they had the editor's changes. So we returned to InDesign links panel and relink the storys files. That was it. Hurray!
This problem is strange for us because the designer updated content every time she opened the InDesign document (she clicked fix links automatically) Do you know what could happened?

[BobLevine]

Is the editor opening an assignment (ICMA) or an InDesign layout (INDD)?
Are both the editor and designer using the same version?
Have you tried using Dropbox or Onedrive? I've had success with both.

[nidiao64384468]

The editor is opening an InDesign layout (INDD). They are using the same InCopy and InDesign version. How can they move to Dropbox? Is it just upload files? Thank you

[David Popham]

Yes, you can move the files (.indd files and .icml links) to a folder on Dropbox. Both the editor and designer should enable the Dropbox sync feature on their computers in order to be able to work on the files locally and keep them updated in real time. Avoid keeping multiple copies of the files stashed on your computer, as Dropbox can handle versioning for you (but doesn't excuse not backing up). And open files by either double-clicking or via File > Open—avoid using Open Recent, as it's very easy to open another version of the file by mistake.

[nidiao64384468]

Thank you!