Problem opening most recent file

Report · Mar 27, 2019

When I try opening a most recent file in InDesign the wrong file opens. This has never happened before. When I go to "open" I don't see the file listed. Did I download something that is affecting InDesign? Does anyone else have this problem? Windows10 on Dell laptop. Used InDesign since it was Pagemaker 4. Thanks for any help or advice.

Report · Mar 27, 2019

Could the file have been on something that is no longer connected to your computer such as an external drive, a network drive or a USB stick? Have you been moving files or folders?

Report · Mar 28, 2019

I have not been able to find a fix for the problem of clicking on "most recent files" and having another one open and NOT the one I clicked on. I must go to: file, open, select. The short cut is fouled up.Could it be files I've downloaded from the internet? A scan of my computer doesn't show any issues.thanks

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Report · Mar 28, 2019

Have you tried resetting the InDesign preferences?

Set preferences in Adobe InDesign

Windows

Start InDesign, and then press Shift+Ctrl+Alt. Click Yes when asked if you want to delete preference files. 

Mac OS

While pressing Shift+Option+Command+Control, start InDesign. Click Yes when asked if you want to delete preference files.

Report · Mar 29, 2019

In windows control + alt + shift does not open anything. I close indesign and reopen. In edit preferences i don't see appropriate choices.Sorry

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On Thu, Mar 28, 2019 at 9:46 PM, Michael Bullo<forums_noreply@adobe.com> wrote:

Problem opening most recent file

created by Michael Bullo in InDesign - View the full discussion

Have you tried resetting the InDesign preferences?

Set preferences in Adobe InDesign

Windows

Start InDesign, and then press ShiftCtrlAlt. Click Yes when asked if you want to delete preference files. 

Mac OS

While pressing ShiftOptionCommand+Control, start InDesign. Click Yes when asked if you want to delete preference files.

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Report · Mar 29, 2019

This isn't a preference that is set within InDesign. This is doing a reset of the InDesign preferences which is done as InDesign is launching.

Find the icon you use to launch InDesign. Hold down the series of keys outlined in my previous post. Now launch InDesign while keeping the keys held down. Keep the keys held down until you see a popup box asking whether you want to delete the preferences. Choose yes and InDesign will launch while rebuilding the preferences.

Report · Mar 29, 2019

So a dialogue box (do you want to allow this app access to your files) appeared and I clicked yes, allow the app to do what it does.Last opened files did open correctly then when I clicked on them. However, after I closed the files and then tried again - within five or ten minutes of closing them - they no longer open correctly. A file DOES open, but it's not the one I chose.Has something become corrupt in the InDesign files I have?Thanks for your help - Jeanne

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