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PROBLEMA CON INDESIGN PARPADEO EN EL CURSOR CUANDO LO INICIO

New Here ,
Sep 24, 2020

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Hola, me he instalado la suit de Adobe (Photoshop, Illustrator e Indesign)

Al principio de la instalación me funcionaba todo bien, pero al pasar dos semanas el Illustrator me empezaba a fallar, exáctamente cuando lo iniciaba, el cursor me parpadeaba y no me dejaba manipular el ratón.) Automáticamente después de pelear unas cuantas veces se arregló solo. Ahora utilizo otra versión.

Después de dos dias. El Indesign era ahora el que me fallaba, y hasta ahora no he encontrado el problema. Me pasa exáctamente lo que en Illustrator y ni instalando, desinstalando ni actualizando ni instalando versiones antiguas consigo que funcione. Alguna idea de qué problema puedo tener? Es del mismo programa??

Mi ordenador tiene 8 GB de RAM, pero no es ese el problema, ya que al prinicpio de la instalacion de la suit me funcionaba todo correctamente y ahora no.

 

Hi there,

 

Sorry to hear about your experience. Would you mind sharing version of the OS & Illustrator? If you are using multiple Adobe apps at once, I'd suggest upgrading your RAM to 16GB as recommended in system requirements of Adobe InDesign.

Additionally, you may try resetting the preferences of the InDesign and see if it works.

**Please note that resetting preferences will remove all the custom settings and InDesign will launch with default settings. You can also take a backup of the folders in case you want to. Location is mentioned in the article.

Hope it helps.

 

Regards,

Ashutosh

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PROBLEMA CON INDESIGN PARPADEO EN EL CURSOR CUANDO LO INICIO

New Here ,
Sep 24, 2020

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Hola, me he instalado la suit de Adobe (Photoshop, Illustrator e Indesign)

Al principio de la instalación me funcionaba todo bien, pero al pasar dos semanas el Illustrator me empezaba a fallar, exáctamente cuando lo iniciaba, el cursor me parpadeaba y no me dejaba manipular el ratón.) Automáticamente después de pelear unas cuantas veces se arregló solo. Ahora utilizo otra versión.

Después de dos dias. El Indesign era ahora el que me fallaba, y hasta ahora no he encontrado el problema. Me pasa exáctamente lo que en Illustrator y ni instalando, desinstalando ni actualizando ni instalando versiones antiguas consigo que funcione. Alguna idea de qué problema puedo tener? Es del mismo programa??

Mi ordenador tiene 8 GB de RAM, pero no es ese el problema, ya que al prinicpio de la instalacion de la suit me funcionaba todo correctamente y ahora no.

 

Hi there,

 

Sorry to hear about your experience. Would you mind sharing version of the OS & Illustrator? If you are using multiple Adobe apps at once, I'd suggest upgrading your RAM to 16GB as recommended in system requirements of Adobe InDesign.

Additionally, you may try resetting the preferences of the InDesign and see if it works.

**Please note that resetting preferences will remove all the custom settings and InDesign will launch with default settings. You can also take a backup of the folders in case you want to. Location is mentioned in the article.

Hope it helps.

 

Regards,

Ashutosh

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Sep 24, 2020 0
Adobe Employee ,
Sep 24, 2020

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Hi there,

 

Sorry to hear about your experience. Would you mind sharing version of the OS & Illustrator? If you are using multiple Adobe apps at once, I'd suggest upgrading your RAM to 16GB as recommended in system requirements of Adobe InDesign.

Additionally, you may try resetting the preferences of the InDesign and see if it works.

**Please note that resetting preferences will remove all the custom settings and InDesign will launch with default settings. You can also take a backup of the folders in case you want to. Location is mentioned in the article.

Hope it helps.

 

Regards,

Ashutosh

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