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Problems with Indesign 5.5

New Here ,
Apr 18, 2020

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I am trying to open an .idml file for editing, but it doesn't open up although I already tried it over five times. It takes ages to open up and then just disappers. Can anyone help please?

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Problems with Indesign 5.5

New Here ,
Apr 18, 2020

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I am trying to open an .idml file for editing, but it doesn't open up although I already tried it over five times. It takes ages to open up and then just disappers. Can anyone help please?

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Apr 18, 2020 0
Adobe Community Professional ,
Apr 18, 2020

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Please tell us what operating system (exactly) you're running. Have you tried restoring your InDesign preferences (common troubleshooting step when things go wrong)?

 

Adobe InDesign: Rebuilding Preferences and Cache Files ...www.rockymountaintraining.com › Adobe InDe...

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Apr 18, 2020 1
New Here ,
Apr 19, 2020

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Tried that, but the problem still persists

 

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Apr 19, 2020 0
Most Valuable Participant ,
Apr 18, 2020

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Only this file or all files?

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Apr 18, 2020 0
New Here ,
Apr 19, 2020

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Only this one file in indn and idml.Others are opening

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Apr 19, 2020 0
Most Valuable Participant ,
Apr 19, 2020

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Then I suspect the file is corrupt. Have whoever sent it to you re-export it and send it again.

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Apr 19, 2020 0
Adobe Community Professional ,
Apr 18, 2020

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Based on the title of your question I am assuming that you are using InDesign CS5.5 (which is about 8 years old) to open up a file that has been created with a later version of InDesign via an IDML. Do you know exactly which later version the file was created with? Although the IDML format is designed to enable old InDesign versions as far back as CS4 to open files created much later it seems possible that a file created with the current version (CC 2020) that has many features and a type engine far removed from the one used in CS5.5—and may or may not use third party plugins that didn't exist in 2012—might be pushing the boundaries of how much file may be left for the older program to open. That's because any features created for later versions of InDesign will not be there when you open an IDML with an older version. That has always been the trade-off of having a "back-saving" format at all. The file you get is what's left when the later features are taken out.

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Apr 18, 2020 0
Adobe Community Professional ,
Apr 19, 2020

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Can you post the IDML file so other can test it?

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Apr 19, 2020 0