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Publish Online docs randomly become broken links

New Here ,
May 27, 2020 May 27, 2020

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Ive just started using the 'Publish Online' feature in InDesign. Its so easy, but my documents randomly disappear, even when no edits have been made. I publish them successfully and then a few days later the link takes me to a page that says:

 

"Document Not Found

The document you requested does not exist. Please check the link used to make sure it’s accurate."

 

The only way around this, is to re-publish the document. 

 

Anyone know why this is happening? Its so frustrating. Thanks so much.

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correct answers 1 Correct answer

LEGEND , May 27, 2020 May 27, 2020

Hi there,

 

Sorry to hear about your experience. We recently had issues with Adobe online services. These issues have been resolved(https://status.adobe.com/). Please try using the services again and let us know if you have further concerns.

 

Regards,

Ashutosh

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LEGEND ,
May 27, 2020 May 27, 2020

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Hi there,

 

Sorry to hear about your experience. We recently had issues with Adobe online services. These issues have been resolved(https://status.adobe.com/). Please try using the services again and let us know if you have further concerns.

 

Regards,

Ashutosh

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