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Publish Online feature is jumpy when viewed in iOS

New Here ,
Sep 08, 2020

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I love the Digital Publishing Tool from InDesign. Being able to include hyperlinks has been great. However, when my file is viewed on Apple iPhones, I am not able to Zoom In and Out smoothly. It is VERY jumpy. The Zoom IN/Out icons are not seen either. Pinching to Zoom In and Out just results in the file jumping really large and not controllable. When viewed on an Android, it was not possible to Zoom IN/Out at all. Has anyone else experienced this? Really would like to be able to resolve. Thanks.

 

{Renamed by MOD}

Hi there,

 

Sorry about the inconvenience caused due to this issue. This has been reported by a few other users as well and we're currently investigating it. I would request you to please upvote this issue here (https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/39143497-publish-online-feature-has-issues-when-viewed-in-i ) and stay tuned for updates

 

This is the best way of communicating with the Engineering and Product Management teams regarding issues and suggestions so they can be implemented in future releases. This way you'll keep getting all the updates related to this issue.

 

 

Regards,

Srishti

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Publish online

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Publish Online feature is jumpy when viewed in iOS

New Here ,
Sep 08, 2020

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I love the Digital Publishing Tool from InDesign. Being able to include hyperlinks has been great. However, when my file is viewed on Apple iPhones, I am not able to Zoom In and Out smoothly. It is VERY jumpy. The Zoom IN/Out icons are not seen either. Pinching to Zoom In and Out just results in the file jumping really large and not controllable. When viewed on an Android, it was not possible to Zoom IN/Out at all. Has anyone else experienced this? Really would like to be able to resolve. Thanks.

 

{Renamed by MOD}

Hi there,

 

Sorry about the inconvenience caused due to this issue. This has been reported by a few other users as well and we're currently investigating it. I would request you to please upvote this issue here (https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/39143497-publish-online-feature-has-issues-when-viewed-in-i ) and stay tuned for updates

 

This is the best way of communicating with the Engineering and Product Management teams regarding issues and suggestions so they can be implemented in future releases. This way you'll keep getting all the updates related to this issue.

 

 

Regards,

Srishti

TOPICS
Publish online

Views

34

Likes

Translate

Translate

Report

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Sep 08, 2020 0
Adobe Employee ,
Oct 04, 2020

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Hi there,

 

Sorry about the inconvenience caused due to this issue. This has been reported by a few other users as well and we're currently investigating it. I would request you to please upvote this issue here (https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/39143497-publish-online... ) and stay tuned for updates

 

This is the best way of communicating with the Engineering and Product Management teams regarding issues and suggestions so they can be implemented in future releases. This way you'll keep getting all the updates related to this issue.

 

 

Regards,

Srishti

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