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Publish Online site down

New Here ,
Jul 31, 2020

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We have published many resources for our users and nobody can access them right now. Adobe please fix your website! It needs to be reliable if you are going to make people use you as host for publish online.

Adobe Community Professional
Correct answer by Creamer Training | Adobe Community Professional

The community is a user-to-user forum--not a direct line to Adobe.

 

You can check on the Adobe servers at https://status.adobe.com/#

I believe they use AWS so I'm not sure what server category it would be under.

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Publish Online site down

New Here ,
Jul 31, 2020

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We have published many resources for our users and nobody can access them right now. Adobe please fix your website! It needs to be reliable if you are going to make people use you as host for publish online.

Adobe Community Professional
Correct answer by Creamer Training | Adobe Community Professional

The community is a user-to-user forum--not a direct line to Adobe.

 

You can check on the Adobe servers at https://status.adobe.com/#

I believe they use AWS so I'm not sure what server category it would be under.

TOPICS
Publish online

Views

60

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jul 31, 2020 0
Adobe Community Professional ,
Jul 31, 2020

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The community is a user-to-user forum--not a direct line to Adobe.

 

You can check on the Adobe servers at https://status.adobe.com/#

I believe they use AWS so I'm not sure what server category it would be under.

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Jul 31, 2020 0
New Here ,
Jul 31, 2020

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Thank you! I couldn't figure out how to get their attention and I know sometimes they answer forum questions.

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Jul 31, 2020 0
Adobe Community Professional ,
Jul 31, 2020

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I just uploaded a 20 page document to Publish Online and it worked fine.

 

You might try (1) rebooting your computer, and (2) checking to see your Creative Cloud app is still logged in to your Adobe ID (log out and log in again).

 

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Jul 31, 2020 0
New Here ,
Jul 31, 2020

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Thank you Steve. I have rebooted and logged in and out of Creative Cloud (hadn't though of that). I am trying to access previously published resources from Chrome. Would you mind seeing if you can access the link? That will help to quickly determine if it is me, my organization or Adobe host site.

https://indd.adobe.com/view/d9f47194-d266-48c2-840e-d94034600484

 

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Jul 31, 2020 0
Adobe Community Professional ,
Jul 31, 2020

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I had no problem viewing your document.

 

You might try a different web browser. I'm using Safari on a Mac.

 

Steve

 

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