Publish Online - What if I leave the company?

Community Beginner ,
Mar 18, 2021 Mar 18, 2021

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Hi! I have an Adobe CC account with my work. If I use the InDesign publish online for a pdf file on our website, what happens if I leave the company? Would they be able to transfer my CC account and have someone else access the dashboard? Will the pdf files on our website no longer appear. Thanks for any advice!

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Adobe Community Professional , Mar 18, 2021 Mar 18, 2021
Here is a formal transfer product license form: https://helpx.adobe.com/x-productkb/policy-pricing/transfer-product-license.html But it seems to me that if the company is paying for the subscription, they can simply change the email associated with that user ID: https://helpx.adobe.com/manage-account/using/create-update-adobe-id.html and then change the password, and not have to use that form.  ~Barb 

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Adobe Community Professional , Mar 18, 2021 Mar 18, 2021
The company owns the licence and your successor can take over servicing the documents. The user's email and password can be changed in the Creative Cloud app Manage Account facility. The Publish Online documents and URL remain the same.

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Adobe Community Professional ,
Mar 18, 2021 Mar 18, 2021

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Who's name is the Adobe CC licence in (and pays for it)?

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Community Beginner ,
Mar 18, 2021 Mar 18, 2021

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My company pays for it and the name is linked to my work email. If I leave my work email goes away. That is part of our concern to switch to publish online.

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Adobe Community Professional ,
Mar 18, 2021 Mar 18, 2021

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The company owns the licence and your successor can take over servicing the documents. The user's email and password can be changed in the Creative Cloud app Manage Account facility.

The Publish Online documents and URL remain the same.

 

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Community Beginner ,
Mar 18, 2021 Mar 18, 2021

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Fantastic - thank you!

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Adobe Community Professional ,
Mar 18, 2021 Mar 18, 2021

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Here is a formal transfer product license form:

https://helpx.adobe.com/x-productkb/policy-pricing/transfer-product-license.html

 

But it seems to me that if the company is paying for the subscription, they can simply change the email associated with that user ID:

https://helpx.adobe.com/manage-account/using/create-update-adobe-id.html

and then change the password, and not have to use that form. 

 

~Barb 

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Community Beginner ,
Mar 18, 2021 Mar 18, 2021

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Thanks a bunch!!

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