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Publish online - white lines / gaps appearing around images

Community Beginner ,
Jun 15, 2020

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I'm using a montage style grid to showcase photography, and triangles at the side of text boxes to show which image the caption belongs to. When publishing online, there are often white lines / gaps around the images and the triangles seem to be really far away from the text box. In the design file, the frames are flush to each other, with no fill or gaps showing. I have no problems when exporting to a traditional PDF either. Any ideas why this is happening and what I can do to fix it? It's really really annoying me, I won't be happy for this work to go live without fixing this!

 

Online document - see the white lines between images and triangles?Online document - see the white lines between images and triangles?

Adobe Community Professional
Correct answer by Laubender | Adobe Community Professional

Hi,

no idea why this happens with PDF ( Interactive ).

Perhaps there is a downsampling of image pixels that will not fit together after export?

 

What can you do?

Do two PDFs, one with PDF ( Interactive ), one with PDF ( Print ).

Open the interactive PDF with Acrobat Pro DC, go to Organize Pages and then do "Replace Pages" for all pages with the pages from the PDF you exported with PDF ( Print ). The interactive parts of the PDF will still be intact.

 

Regards,
Uwe Laubender

( ACP )

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Bug, Publish online

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Publish online - white lines / gaps appearing around images

Community Beginner ,
Jun 15, 2020

Copy link to clipboard

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I'm using a montage style grid to showcase photography, and triangles at the side of text boxes to show which image the caption belongs to. When publishing online, there are often white lines / gaps around the images and the triangles seem to be really far away from the text box. In the design file, the frames are flush to each other, with no fill or gaps showing. I have no problems when exporting to a traditional PDF either. Any ideas why this is happening and what I can do to fix it? It's really really annoying me, I won't be happy for this work to go live without fixing this!

 

Online document - see the white lines between images and triangles?Online document - see the white lines between images and triangles?

Adobe Community Professional
Correct answer by Laubender | Adobe Community Professional

Hi,

no idea why this happens with PDF ( Interactive ).

Perhaps there is a downsampling of image pixels that will not fit together after export?

 

What can you do?

Do two PDFs, one with PDF ( Interactive ), one with PDF ( Print ).

Open the interactive PDF with Acrobat Pro DC, go to Organize Pages and then do "Replace Pages" for all pages with the pages from the PDF you exported with PDF ( Print ). The interactive parts of the PDF will still be intact.

 

Regards,
Uwe Laubender

( ACP )

Topics

Bug, Publish online

Views

112

Likes

Translate

Translate

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Jun 15, 2020

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Hi,

no idea why this happens with PDF ( Interactive ).

Perhaps there is a downsampling of image pixels that will not fit together after export?

 

What can you do?

Do two PDFs, one with PDF ( Interactive ), one with PDF ( Print ).

Open the interactive PDF with Acrobat Pro DC, go to Organize Pages and then do "Replace Pages" for all pages with the pages from the PDF you exported with PDF ( Print ). The interactive parts of the PDF will still be intact.

 

Regards,
Uwe Laubender

( ACP )

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Adobe Community Professional ,
Jun 15, 2020

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have you tried grouping it all?

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Adobe Employee ,
Jun 26, 2020

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Hi there,

 

I am hoping that your issue has been resolved till now. If not, please feel free to update this thread else let us know if any of the suggestions shared above helped you or not.

 

Regards,

Sheena

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