Publish Online

[jenefferl6257713]

Hello,

The online publish online feature keeps going down. All my online documents can't be found even though they were working before. Is there a reason why this is happening? It is not the first this happens. I have published important documents and presentations that are dependent on this to work. Please advise.

[Geоrge]

We can't help here. This feature whole on Adobe support. Try to talk with them on support chat. 

[Steve Werner · Accepted solution]

Publish Onine is working for me at this moment.

We have had some outages in the past couple weeks because of server problems but Adobe Status shows no problems.

Can you tell us more about your system? Please tell us what operating system (exactly) you're running. Please tell us (exactly) what InDesign version you're using. 

[jenefferl6257713]

It is working now for me. I agree that it is a server problem since the service interruption happens on the server only and it affects all other past published docs. It seems that the adobe publish online server is unstable.  It would be nice if we can host these applications ourselves so it is a bit more reliable. It is hard to offer this product to my clients when there is the risk of the server being down during their presentation.  I am reaching now to Adobe support for this, IT just gave me access to it. Thanks all for the feedback