Published online mobile files cannot scroll on phones

New Here ,
Dec 14, 2020 Dec 14, 2020

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I have designed a magazine and am unable to pulish online (needing the link for the publisher) for mobile to be able to scroll - surely there is a way around this? I have the latest Creative cloud version and do not have the HTML 5 option either. And most of your potential clients are mobile friendly.

PLEASE HELP!

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How to, Performance, Publish online

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Most Valuable Participant ,
Dec 14, 2020 Dec 14, 2020

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I'm not sure what you mean by can't scroll, but Publish Online is a pixel perfect format and IMO, is not suitable for mobile phones unless you create a version specifically for them.

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Adobe Employee ,
Jan 17, 2021 Jan 17, 2021

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Hi there,

 

Thanks for reaching out. Would you mind sharing your workflow with us? You may share screenshots or a small video for better understanding.

It'll help us assist you accordingly. Looking forward to your response.

 

Regards,

Ashutosh

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