"Verifying "Adobe InDesign2020 app" stuck on screen

New Here ,
Aug 20, 2020 Aug 20, 2020

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I recently installed the newest version (15.1.1) of Indesign CC (twice). After the first install, the "Verifying "Adobe InDesign2020 app" was stuck on my screen, as if the install was not complete. It is still there after a week. Today I disinstalled IND and reinstalled. Not only did the notice NOT go away, now I have a second one on my screen. The program seems to work fine, though it was hanging after the first install when using anchored objects. 

Anyone know about this issue?

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Activation billing and install

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correct answers 1 Correct Answer

New Here , Aug 28, 2020 Aug 28, 2020
It turns out the pesky dialog box notification went away after I installed the recent OS update.All's well. Thank you.

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Adobe Employee ,
Aug 20, 2020 Aug 20, 2020

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Hi there,

 

Sorry to hear about your experience. This looks like a macOS issue. Would you mind sharing version of the OS?

Please try following steps given on some articles I found on web. Let us know if these help:

1. https://osxdaily.com/2016/07/26/fix-stuck-pkg-verifying-installer-mac-os-x/

2. https://appletoolbox.com/why-is-macos-catalina-verifying-applications-before-i-can-open-them/#6_Disa...

 

Regards,

Ashutosh

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New Here ,
Aug 28, 2020 Aug 28, 2020

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It turns out the pesky dialog box notification went away after I installed the recent OS update.

All's well. Thank you.

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Explorer ,
Oct 28, 2020 Oct 28, 2020

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I am having this same problem and can't install computer updates at this time. Anyone find a solution? It popped up in 3 different windows and won't go away even after quitting.

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New Here ,
Dec 09, 2020 Dec 09, 2020

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I also have that problem but my OS is up to date. In my case it says "Verifying Adobe InDesign 2021". Any solutions? I am waiting since more than 2hours on the Adobe Chat – no one is answering. And the phone number they provide doesn't work in the UK. 

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Adobe Community Professional ,
Dec 09, 2020 Dec 09, 2020

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What does O/S is up to date mean? Are you on Windows or Mac? What exact version are you running?

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New Here ,
Dec 09, 2020 Dec 09, 2020

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LATEST

macOS Big Sur 11.0.1 – first answer suggest that updating to latest OS will fix the issue.

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