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"Verifying "Adobe InDesign2020 app" stuck on screen

New Here ,
Aug 20, 2020

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I recently installed the newest version (15.1.1) of Indesign CC (twice). After the first install, the "Verifying "Adobe InDesign2020 app" was stuck on my screen, as if the install was not complete. It is still there after a week. Today I disinstalled IND and reinstalled. Not only did the notice NOT go away, now I have a second one on my screen. The program seems to work fine, though it was hanging after the first install when using anchored objects. 

Anyone know about this issue?

It turns out the pesky dialog box notification went away after I installed the recent OS update.

All's well. Thank you.

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Activation billing and install

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"Verifying "Adobe InDesign2020 app" stuck on screen

New Here ,
Aug 20, 2020

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I recently installed the newest version (15.1.1) of Indesign CC (twice). After the first install, the "Verifying "Adobe InDesign2020 app" was stuck on my screen, as if the install was not complete. It is still there after a week. Today I disinstalled IND and reinstalled. Not only did the notice NOT go away, now I have a second one on my screen. The program seems to work fine, though it was hanging after the first install when using anchored objects. 

Anyone know about this issue?

It turns out the pesky dialog box notification went away after I installed the recent OS update.

All's well. Thank you.

Topics

Activation billing and install

Views

92

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Aug 20, 2020

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Hi there,

 

Sorry to hear about your experience. This looks like a macOS issue. Would you mind sharing version of the OS?

Please try following steps given on some articles I found on web. Let us know if these help:

1. https://osxdaily.com/2016/07/26/fix-stuck-pkg-verifying-installer-mac-os-x/

2. https://appletoolbox.com/why-is-macos-catalina-verifying-applications-before-i-can-open-them/#6_Disa...

 

Regards,

Ashutosh

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New Here ,
Aug 28, 2020

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It turns out the pesky dialog box notification went away after I installed the recent OS update.

All's well. Thank you.

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