Re: Illustrator crashes after adding any font

New Here ,
Sep 28, 2020 Sep 28, 2020

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Dear Support,

Even I'm facing the same issue while installing fonts. I use Fontbase free version, and it pretty much works fine. When i activate one of my fonts from the local repository using fontbase most of the programs (Photoshop, InDesign PremierPro)  crashes. I have noticed Illustrator doesn't crash, just these three as i always use the above 4 apps. Something is term=billiy wrong.

 

I'm on Mac with OS Catalina 10.15.7 and all latest Adobe CC

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Adobe Community Professional ,
Sep 29, 2020 Sep 29, 2020

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"Even I'm facing the same issue while installing fonts."

 

No you are not facing the same issue. You have a different system and youare using a font management app.

 

Can you try and deactivate the font management for Illustrator? Does it work if you don't use the app for installing fonts?

 

Oh: and please create a new thread.

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New Here ,
Nov 21, 2020 Nov 21, 2020

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Could be not facing same issue but whenever I install fonts either way (even without app) all Adobe products crashes

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Adobe Employee ,
Nov 28, 2020 Nov 28, 2020

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Hi there,

 

Sorry to hear about your experience. I'd request sharing the crash logs by following steps given on this help article(https://helpx.adobe.com/in/indesign/kb/submit-crash-reports.html).

We'll be happy to look into it.

 

Regards,

Ashutosh

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