Regular view of document breaking/bugging when zooming/scrolling. Overprint preview is a workaround

New Here ,
May 24, 2021 May 24, 2021

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I just got a new MacBook Pro (16-inch, 2019) and got the newest version of InDesign installed (16.2.1). On my old Macbook, I was able to use the default view for my document and use mouse wheel, option+mouse wheel, and command+mousewheel to zoom and scroll my document with no problems. 

 

With my new one I get this very strange segmented buggy view as I try to move around my document. The only functioning piece is the small box in the top left of the view window. Other than that, all elements are frozen. The only way I've been able to workaround this right now is by using overprint preview mode. I have already quit the program and opened it fresh. I still see the same issue. Can anyone help me? 

 

InDesign Bug.png

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correct answers 1 Correct Answer

Adobe Community Professional , May 24, 2021 May 24, 2021
Turn off GPU Performance.

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New Here ,
May 24, 2021 May 24, 2021

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I just noticed that I can also select "preview on CPU" and this also seems to avoid the issue. It appears this replaces GPU preview. Does this indicate there is a problem with the GPU? 

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Adobe Community Professional ,
May 24, 2021 May 24, 2021

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Turn off GPU Performance.

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New Here ,
May 24, 2021 May 24, 2021

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Thank you for your quick reply Bob. This does seem to fix the issue for now. Do you know if this indicates a GPU problem? 

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Adobe Community Professional ,
May 24, 2021 May 24, 2021

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It's an InDesign problem. There are several conversations going on here. Adobe is aware of it.

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New Here ,
May 24, 2021 May 24, 2021

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I see, ok thank you! I tried finding other conversations but was unable to locate any. I appreciate your help!

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