Replacing missing graphic font (eps file)

New Here ,
Nov 04, 2020 Nov 04, 2020

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I designed a math book in iMac computer with indesign software. and then I opened the file in my pc (windows7), and suddenly I got yellow warning with missing font called HelveticaNeue that is used by mathmagic software. and when I export to pdf, I see that the indesign replace this font automatically to "Courier New" Font.
you can see the warning I have, and how the font appear in the pdf after exporing
in my pc (windows 7) I installed an authorized mathmagic pro edition for indesign. but I still have the warning with this missing font.

Untitled-1.jpg



can you help me how to replace the missing font with another font?

Thank you
Shadi

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How to, Import and export

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correct answers 2 Correct Answers

Engaged , Nov 04, 2020 Nov 04, 2020
When you are creating the EPS's, you should have the option to embed fonts. Looking at your Font replacement dialog, it indicates fonts are not embedded. In any case, you should do this particularly on a cross-platform file. The other option is to obtain a Windows version of the Helevtica Neue and install that. However, since Helvetica Neue on OS X is a TrueType (ttc) font file, you may not be able to install it.

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Adobe Community Professional , Nov 05, 2020 Nov 05, 2020
In addition to the good information above, if you have the option to save the Mathmagic art file as a PDF, that would be preferred over an .eps, embedding the fonts if possible. If there is no option to embed the fonts, open the art file in Acrobat and use a Preflight Profile to embed the fonts– Tools> Print Production> Preflight> Fixups> Embed missing fonts. You could also try opening the .eps in Illustrator, if the fonts are available, you can save as a PDF using the Illustrator default settin...

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Engaged ,
Nov 04, 2020 Nov 04, 2020

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When you are creating the EPS's, you should have the option to embed fonts. Looking at your Font replacement dialog, it indicates fonts are not embedded. In any case, you should do this particularly on a cross-platform file. The other option is to obtain a Windows version of the Helevtica Neue and install that. However, since Helvetica Neue on OS X is a TrueType (ttc) font file, you may not be able to install it.

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Adobe Community Professional ,
Nov 05, 2020 Nov 05, 2020

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In addition to the good information above, if you have the option to save the Mathmagic art file as a PDF, that would be preferred over an .eps, embedding the fonts if possible. If there is no option to embed the fonts, open the art file in Acrobat and use a Preflight Profile to embed the fonts– Tools> Print Production> Preflight> Fixups> Embed missing fonts. You could also try opening the .eps in Illustrator, if the fonts are available, you can save as a PDF using the Illustrator default settings, which should embed the fonts. You could also change the file to black only, if this is intended for commercial printing.

embed preflight.png

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