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Resolve problems importing Special characters via Data merge

Adobe Employee ,
Sep 11, 2020

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Are you getting weird character string while importing special characters? Does the error message look familiar to you? 

               featured post ai 1.png

 

 
Reason: It might be because of the encoding errors.

 

Try these helpful tricks to resolve these errors. 

 

In most of the case the file is saved with UTF-8 encoding.  

  • For .CSV files, open the files in Microsoft Excel and resave it as CSV (Comma Delimited) (*.csv) 
 

                       featured post ai 2.png

 

  • For .txt files, open the files in Notepad or any text editor, save it as UTF-16 
 

                featured post ai 3.png

 

 

We hope that these steps would help you in resolving the data merge errors. In case you still have issues, please feel free to post in the community. 

TOPICS
How to, Import and export, Performance

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Resolve problems importing Special characters via Data merge

Adobe Employee ,
Sep 11, 2020

Copy link to clipboard

Copied

Are you getting weird character string while importing special characters? Does the error message look familiar to you? 

               featured post ai 1.png

 

 
Reason: It might be because of the encoding errors.

 

Try these helpful tricks to resolve these errors. 

 

In most of the case the file is saved with UTF-8 encoding.  

  • For .CSV files, open the files in Microsoft Excel and resave it as CSV (Comma Delimited) (*.csv) 
 

                       featured post ai 2.png

 

  • For .txt files, open the files in Notepad or any text editor, save it as UTF-16 
 

                featured post ai 3.png

 

 

We hope that these steps would help you in resolving the data merge errors. In case you still have issues, please feel free to post in the community. 

TOPICS
How to, Import and export, Performance

Views

148

Likes

Translate

Translate

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Sep 11, 2020 2