Return issues in Data Merge

Participant ,
Nov 06, 2020

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Im having a wierd issue Ive never seen before. I create my text box and start inserting my variables. However when I place a variable and hit return the second line is completely off the page. I checked there is no spacing or leading setup that would cause this. I've tried multiple csvs and it keeps happening. I even tried to do a shift return and it still does it. Any ideas?

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1 Correct Answer

Adobe Community Professional , Nov 07, 2020
SJRiegel Adobe Community Professional , Nov 07, 2020
It looks from your screen shots like you have entered a break character, not a paragraph return. If you have an extended keyboard, that will happen if you use the enter key on the keypad instead of the return character on the main keyboard.

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Participant ,
Nov 06, 2020

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I am using 2020 on a pc

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Participant ,
Nov 06, 2020

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I also noticed that no matter how much I type it just keep running of the text box. It doesnt go to the next line

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Participant ,
Nov 06, 2020

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I upgraded to 2021 and the problem persists. I opened the same files on mac running 2020 and everything works as it should. Is there some setting specific to windows that would cause this?

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Participant ,
Nov 07, 2020

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You should share your file for further inspection.

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Participant ,
Nov 07, 2020

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It's not file dependent. I have made blank documents with test excel files and it does the same on all of them. I thinkt it's got to be a setting somewhere. I was able to make it work like normal on a mac in the office. Here are some screen shots of what I am dealing with.  The first shows me just inserting data merge variables 

example one.png

The second is what happens when I place the cursor between the two variables and hit return. You'll notice the second variable is moved out of the text box as can be seen by the red plus sign in the text box.

example two.png

The third is to show the paragraph style is the "default style"

example three.png

The forth shows that that style as no extra line spacing applied.

example four.png

I've done dozens of datamerge jobs on macs and pcs. Ive never seen anything like this before. Could it be a setting on the computer it's self? This issue only happens with datamerge. When just typing in a text box the return functions normally.

 

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Adobe Community Professional ,
Nov 07, 2020

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It looks from your screen shots like you have entered a break character, not a paragraph return. If you have an extended keyboard, that will happen if you use the enter key on the keypad instead of the return character on the main keyboard.

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Participant ,
Nov 07, 2020

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How embarrassing. The hazards of keyboards with two keys labeled enter.
Thank you

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Adobe Community Professional ,
Nov 08, 2020

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Happens to the best of us! 

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