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Share for review - Comment window freeze frames and lags

New Here ,
Nov 02, 2020

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Hello,

 

I've been using the Share for Review feature quiet a lot recently, and the most recent update fixed a lot of the previous issues that I had with the feature.

 

A new issue that I've come across is that the comments won't refresh automatically and you have to manually close and reopen the window for it to update. Basically, the feature has lost it's responsiveness– at least on my end. Pic examples

 

So the first panel will look like this:    

(1) First Click Review.png

 

Clicking the review note will change the position of the InDesign window but wont change the review window:

(2) Go to another page and doesn't update.png

 

Clicking a new tool window will close the review comment's window:

(3) Click another window panel to close Review window.png

 

Which will refresh review panel window and update comments:

(4) Review window updates.png

 

It starts all over again for anything after that. If I go to resolve the comment, the little hand will appear as I hover the cursor over the elipses telling me that the button is there, but the "resolve" button will not show up. If I click were the resolve button would be and refresh the window, the comment is marked resolved.

 

I'm also having an issue with sharing different projects. Sometimes projects that I've already shared for review will ask me to reshare the project all over again but this time under the other project's name. It feels like these issues are related so I thought I'd post them together.

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Bug, Performance, Publish online

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Share for review - Comment window freeze frames and lags

New Here ,
Nov 02, 2020

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Hello,

 

I've been using the Share for Review feature quiet a lot recently, and the most recent update fixed a lot of the previous issues that I had with the feature.

 

A new issue that I've come across is that the comments won't refresh automatically and you have to manually close and reopen the window for it to update. Basically, the feature has lost it's responsiveness– at least on my end. Pic examples

 

So the first panel will look like this:    

(1) First Click Review.png

 

Clicking the review note will change the position of the InDesign window but wont change the review window:

(2) Go to another page and doesn't update.png

 

Clicking a new tool window will close the review comment's window:

(3) Click another window panel to close Review window.png

 

Which will refresh review panel window and update comments:

(4) Review window updates.png

 

It starts all over again for anything after that. If I go to resolve the comment, the little hand will appear as I hover the cursor over the elipses telling me that the button is there, but the "resolve" button will not show up. If I click were the resolve button would be and refresh the window, the comment is marked resolved.

 

I'm also having an issue with sharing different projects. Sometimes projects that I've already shared for review will ask me to reshare the project all over again but this time under the other project's name. It feels like these issues are related so I thought I'd post them together.

TOPICS
Bug, Performance, Publish online

Views

16

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 02, 2020 0
Max5E99 LATEST
New Here ,
Nov 02, 2020

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Another update: This only seems to happen when selecting files on the "Recent" projects landing page when opening InDesign.

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Nov 02, 2020 0