Share for review stalls out

New Here ,
Feb 24, 2021 Feb 24, 2021

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Hi

 

I'm having an issue with the "share for review" feature on documents that have already been created stalling out. When I open a file and attempt to share, the processing wheel never stops rolling, and I can't click "update." Sometimes I notice it's because I've been booted from the VPN,  so I will re-connect, open the file, and now two versions of this file (same file) show up in the history upon re-boot of InDesign.

 

I think we need an easy way to clear our cache - but not clear our tool settings (IE I don't want to recreate every shortcut I've created). I ended up going to the web platform and deleting an old version, but that removes any chance of having past remarks show up.

 

Does anyone else have a workaround for this? Experience this? We love the share tool, but I'm now on the third version of one file because it keeps stalling and won't update for my content owners.

 

 

TOPICS
Bug, Feature request, Performance, Sync and storage

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Adobe Community Professional ,
Feb 24, 2021 Feb 24, 2021

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It's happening to other people too (including me). It's been reported to the InDesign User Voice.

 

Please vote for this issue and add your  own comments:

 

                Share for Review files not updating     

 

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