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Share for review stuck at majority load circle

New Here ,
Nov 13, 2020

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Share for review was the best thing Adobe has ever done for ease of feedback. I use it constantly at work and the load circle keeps getting stuck at like 5/6 of the way complete. It has been happening quite a bit in the documents I'm trying to share, but it's not all of them. I've restarted the program countless times and have restarted my machine a few times too, no luck. Anyone have an answer or suggestion to fix this? Please let me know!! Thanks a mill

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Bug, Performance, Publish online

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Share for review stuck at majority load circle

New Here ,
Nov 13, 2020

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Share for review was the best thing Adobe has ever done for ease of feedback. I use it constantly at work and the load circle keeps getting stuck at like 5/6 of the way complete. It has been happening quite a bit in the documents I'm trying to share, but it's not all of them. I've restarted the program countless times and have restarted my machine a few times too, no luck. Anyone have an answer or suggestion to fix this? Please let me know!! Thanks a mill

TOPICS
Bug, Performance, Publish online

Views

39

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 13, 2020 0
Adobe Employee ,
Nov 13, 2020

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Hi there,

 

Sorry to hear about your experience. Would you mind sharing version of OS & InDesign? Does it happen on a specific document?

Have you tried resetting preferences? If not, please try doing that & let us know if it helps.

**Please note that resetting preferences will remove all the custom settings and InDesign will launch with default settings. You can also take a backup of the folders in case you want to. Location is mentioned in the article.

 

Regards,

Ashutosh

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Nov 13, 2020 0
New Here ,
Nov 16, 2020

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Hello! I'm running macOS Catalina and InDesign 2021, so I'm quite confused what's going on. It's on multiple docs, and I'm getting a 404 at that hyperlink you provided. 

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Nov 16, 2020 0
New Here ,
Nov 16, 2020

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I also didn't start having the issues until I updated to 2021 too!

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Nov 16, 2020 0