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i have tried clearing cache, clearing default settings. none works
what's your version of InDesign and operating system?
Note: The default shortcut sets are stored as *.indk files in InDesign's application folder.
Not in the caches, not in the preferences.
In my Windows 10 installation of my German InDesign 2021 they are stored at:
Applications > Adobe InDesign 2021 > Presets > InDesign Shortcut Sets > de_DE
So if you are missing all your shortcut sets, also the default ones, I would recommend you unistall and reinstall InDesign.
( ACP )