Slow performance while launching inDesign 2021 and other Adobe apps on Windows 10

Contributor ,
Mar 11, 2021 Mar 11, 2021

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Hi there!

 

My latest InDesign version (16.1 x64) under Win10/64 takes very long to start-up, like about 3 minutes, before I could even to a STRG-N or something.

 

This is also true with my latest Photoshop as well as Illustrator, so I’d guess it’s not just the apps’ fault only.

 

What can I do to improve this situation?

 

Thanks a lot!

 

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Adobe Employee ,
Mar 11, 2021 Mar 11, 2021

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Hi there,

 

Sorry to hear about this trouble. Could you please confirm when did this start happening? Are there any recent changes made to your system? For example, any antivirus, system updates or web extensions installed recently. 

 

Try booting the system into Safe Mode ( https://support.microsoft.com/en-in/help/12376/windows-10-start-your-pc-in-safe-mode ) and check how it works there. It starts your system so that it performs certain checks and prevents third party software/ services from automatically loading or opening. If it works fine in Safe mode, then there is some third party service or application like antivirus, plugins or web extensions which are conflicting with the InDesign.

 

 

Regards,

Srishti

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Contributor ,
Mar 11, 2021 Mar 11, 2021

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Thanks, Srishti,

 

that seems to lead to some improvement ...

 

Before Safe-Mode Start: 3:10 minutes

After Safe-Mode Start: 1:40 minutes

 

This issue did worsen gradually following the last two or so app updates, I’d say.

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Mar 13, 2021 Mar 13, 2021

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Some considerations here:

 

(1)  For the first time after updating to a new version of these applications, they create new sets of preferences and configurations, possibly converting them from earlier versions of the same applications.

 

(2)  Check how many fonts you have installed on your system. Part of Adobe application initialization is spent enumerating all the fonts you have installed on your system. If you make changes (adding, deleting, replacing) to the fonts, these applications do a full font enumeration which could account for an awful lot of disk and CPU activity before the applications are ready to use.

 

(3)  In conjunction with (2), if your computer is still using a conventional magnetic rotating disk drive, most seriously consider updating it to an SSD (solid state disk). These days, that is probably the most dramatic and cost effective way to boost your computer's performance (including application start-up time and font enumeration). And if you do still have an old, antique spinning disk drive, make sure you defragment early and often. (Note that SSDs don't require any defragmentation since there is no mechanical overhead to access non-adjacent disk sectors!)

 

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)

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Adobe Community Professional ,
Mar 14, 2021 Mar 14, 2021

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Where SSDs do increase boot time - I never knew it would have increased speed for applications, that is news to me.

I have an SSD and an i7 7700HQ and InDesign takes an absolute age to start up - I don't have a lot of fonts, only enable fonts on Adobe Fonts from time to time. 

 

My hard drive isn't particularly full and it defragments often.

 

 

 

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Contributor ,
Mar 14, 2021 Mar 14, 2021

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Thanks for your input, Dov!

 

As fonts are concerned – yes, plenty of them here. So, using my font manager (»MainType«) I just tried to reduce the number of »activated« ones to a minimum, which left some 130 of them still active for some reason. Anyway, shutting down InDesign and then restarting it prompts me with start-up time of about 10 seconds. Wow ...

 

Apart from this improvement, InDesigns kind of »first start-up of the day« nevertheless tends to take those enormous 3+ minutes again – this is after the computer has been newly started. Shutting InDesign down and then restarting it results in those nice 10 seconds once again.

 

This »mixed« behaviour is nearly the same with Illustrator, but far less (if at all) with Photoshop. The latter keeps starting up very slow, no matter what.

 


Besides: I’d say that the pure amount of fonts on my computer hasn’t lately been changed inasmuch as to possibly suggest that it must be the one and only cause for this issue. It rather seems to me that the mentioned Adobe apps have become more and more sensitive in connection with large local font libraries somehow.

 

 

Thanks –

Klaus

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