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Smart guides not working

Community Beginner ,
Sep 20, 2017

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Hello! I have read previous discussions on issues when the smart guides options gets grayed out due to accidental selection of "snap to document grid". I am wondering if there is a possibility for other commands to deactivate my smart guide. I have retrieved an idml layout file from work and it does not work for that file. My smart guides are working for my other indd documents.

I am also curious what the green boxes grids are? Thanks in advance to any help! smart guides.png

I know this an old thread, plus this isn't a solution for the initial issue (based on your screengrab), but I found that I had by mistake checked the "Snap to Document Grid" feature under View > Grids & Guides. This made the Smart Guides option inaccessible.

Once I'd taken that option off, the Smart Guides started working again.

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Smart guides not working

Community Beginner ,
Sep 20, 2017

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Hello! I have read previous discussions on issues when the smart guides options gets grayed out due to accidental selection of "snap to document grid". I am wondering if there is a possibility for other commands to deactivate my smart guide. I have retrieved an idml layout file from work and it does not work for that file. My smart guides are working for my other indd documents.

I am also curious what the green boxes grids are? Thanks in advance to any help! smart guides.png

I know this an old thread, plus this isn't a solution for the initial issue (based on your screengrab), but I found that I had by mistake checked the "Snap to Document Grid" feature under View > Grids & Guides. This made the Smart Guides option inaccessible.

Once I'd taken that option off, the Smart Guides started working again.

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Sep 20, 2017 2
Adobe Employee ,
Sep 22, 2017

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Hi yu jiet,

Please try on a new document, if it is still the same, please try resetting preferences.

Set preferences in Adobe InDesign

Please update the discussion if the issue is resolved or if you have any further query.

Regards

Srishti

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Sep 22, 2017 0
Community Beginner ,
Sep 23, 2017

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Hi Srishti,

The issue is only of that idml file. Smart guide works alright for all other files and new documents that I have.

Is there a way to reset preferences for that idml file?

Best

Yu Jie

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Sep 23, 2017 0
Adobe Community Professional ,
Sep 22, 2017

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Can you select the green grids with a text tool? It looks like table cells.

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Sep 22, 2017 0
Community Beginner ,
Sep 23, 2017

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Nope i cannot select it with a text tool!

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Sep 23, 2017 0
Engaged ,
Sep 23, 2017

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I'm not entirely sure, but here are some common reasons why InDesign features may be grayed out: https://indesignsecrets.com/why-is-some-feature-grayed-out-in-indesign.php

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Sep 23, 2017 1
Community Beginner ,
Sep 24, 2017

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Updates. I am still unable to solve the issue, but I have worked around it by moving the master pages to a new indd document. The green grids should be I type of grid i suppose? When i transferred them to a new document, the converted to the traditional guidelines. Thanks for everyone's help!

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Sep 24, 2017 0
Community Beginner ,
Jan 29, 2018

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Hi!

I'm a photographer who has worked with indesign for years. Right now I'm doing an online training session with lynda.com.

It appears that I too cannot access smart guides when creating a master page, even after resetting my indesign permissions and restarting my computer. I can, however, access them on other, non master pages. Yes, smart guides are selected in the view menu, and I've tried toggling on and off the snap to document guide feature. So go figure.

Is this a glitch in the program itself? Given what I've read here, that might be what's going on.

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Jan 29, 2018 0
Engaged ,
Jan 29, 2018

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Jane: that's weird… I have not seen any problems with Smart Guides appearing on master pages. Have you tried to zoom in or out, so that all the objects you want to align are visible? Are you seeing ANY smart guides as you drag objects around the master page? (For example, do you see the pink ones that say the object is centered on the page?)

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Jan 29, 2018 0
Community Beginner ,
Jan 29, 2018

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Thanks David, for your quick reply! The only smart (ish) guide that pops up is the vertical center line, which appears in red if I get close to while drawing a box. On other pages, I have no problem seeing the smart guides–only on the master page.

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Jan 29, 2018 0
Engaged ,
Feb 01, 2018

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Jane, that is definitely weird. I wish I could think of a good solution for you!

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Feb 01, 2018 0
New Here ,
Aug 14, 2018

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This is so funny! I'm actually watching your tutorial on Linkedin Learning (Chapter 3.2) and am having the same problem when trying to add the document name in the master page. At least I know it's not just me, and thank you for this course, David! It's been so fantastic to finally feel like I CAN learn InDesign!

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Aug 14, 2018 0
Adobe Community Professional ,
Aug 15, 2018

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https://forums.adobe.com/people/yu+jiet15685082  wrote

… I am also curious what the green boxes grids are? Thanks in advance to any help!

smart guides.png

Hi,

the green boxes grid is from a Japanese InDesign document, I think.

Did you open a template document from a Japanese source?

Regards,
Uwe

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Aug 15, 2018 0