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Spinning ball on startup InDesign 2020 15.11

New Here ,
Jul 20, 2020

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I've been getting the spinning ball when I start up, and I can't progress any further without force quitting. I have deleted my preferences, but that didn't help. Thanks in advance for any help!

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Spinning ball on startup InDesign 2020 15.11

New Here ,
Jul 20, 2020

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I've been getting the spinning ball when I start up, and I can't progress any further without force quitting. I have deleted my preferences, but that didn't help. Thanks in advance for any help!

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Performance

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33

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Adobe Community Professional ,
Jul 20, 2020

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Which version of your OS?
How much RAM do you have?

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New Here ,
Jul 20, 2020

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OS 10.14.6

I've been trying to update to Catalina but the connection keeps getting dropped.

8MB RAM

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New Here ,
Jul 20, 2020

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Wondering if I should uninstall InDesign and reinstall...

 

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