Startup Alert: Remove Plug-in Hyperlinks Panel.InDesignPlugin

New Here ,
Jan 24, 2021 Jan 24, 2021

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Hi everyone,

 

I can't seem to open InDesign on macOS as I get a startup alert that says:

 

"Plug-in Hyperlinks Panel.InDesignPlugin is causing a conflict with plug-in Hyperlinks Panel.InDesignPlugin. Delete one of these plug-ins from the folder Plug-Ins and start InDesign again."

 

However, when I go to the InDesign Plug-Ins folder, the folder is completely empty and there isn't even anything to remove. Does anyone know how I can solve this issue? Thank you!

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Adobe Community Professional ,
Jan 24, 2021 Jan 24, 2021

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This is a native plugin installed with InDesign, I am not sure how you ended up with multiple copies of it. However the Plug-ins folder is present at the following location, see if it has multiple versions of the plugin

/Applications/Adobe InDesign 2021/Adobe InDesign 2021.app/Contents/MacOS/Plug-Ins

Right-click on Adobe InDesign 2021.app and choose the option "Show Package Contents" and it will reveal the folder called "Contents"

-Manan

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New Here ,
Jan 25, 2021 Jan 25, 2021

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Thank you for your answer! I found the right folder, but only saw the Hyperlinks plugin once in the filder. I still tried to delete it to see if InDesign would work again, and it did. However, I didn't want to delete the plugin permanently, since I could only find one version of it. What does the plugin do and do you know why I can't see the second version? (I got the Startup Alert about the plugin after an update by the way.)

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Adobe Employee ,
Feb 07, 2021 Feb 07, 2021

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Hi there,

 

Sorry to hear about this trouble. This plugin is for Hyperlinks panel in InDesign. Are you able to open that panel after deleting the this plugin? 

 

I strongly recommend the fresh installation of the application.

 

Regards,

Srishti

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