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Strange bug, document opens itself

Community Beginner ,
Apr 08, 2019 Apr 08, 2019

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Hello, bit hard to describe and it seems to be recent. If I have a book panel open and I close all open documents, what I am often seeing is a document opens by itself as if I have clicked for it to do so, which I have not.

Its not exactly world ending but wondered if anyone else had noticed this? I have two screens, the books panel then jumps from the one screen over to the other as the document is opening.

Most odd!

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Community Expert ,
Apr 08, 2019 Apr 08, 2019

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Sometimes, that happens when InDesign freeze with a file open. Maybe, resetting the preferences you can solve the problem: Set preferences in Adobe InDesign

Marlon Ceballos.

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Adobe Employee ,
Apr 12, 2019 Apr 12, 2019

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Hi Gareth,

I would like to know if resetting preferences as suggested above worked for you? If not, I would request if you can share a few more details like:

  • OS (exact version of Windows/MAC)
  • Version of InDesign
  • Where the files are saved(Network Drive/ System HDD/ Shared Folder on System /External HDD)?
  • Have you recently installed any plugin or application?
  • Does it work the same way in safe mode?

To enter Safe Mode in MAC please refer to this link: Start in Safe Boot mode for Adobe products on Mac OS X

For Windows: https://support.microsoft.com/en-in/help/12376/windows-10-start-your-pc-in-safe-mode.

Regards,

Srishti

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New Here ,
Jan 15, 2021 Jan 15, 2021

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In my case, I am using Adobe Acrobat Reader DC, and every day after I open a pdf document, sometime later, the program opens the same document by itself again in a new window telling me if I want to save the changes because apparently, it hadn't closed properly. But every day I close it properly and save the doc ok. How can I avoid this unexpected issue? It's happening to me every day.
Thank you
Alberto

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Community Expert ,
Jan 15, 2021 Jan 15, 2021

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@amorenofe:

 

In my case, I am using Adobe Acrobat Reader DC

This is the Adobe InDesign forum. Please ask this question on the Adobe Reader forum.

https://forums.adobe.com/community/adobe_reader_forums 

 

~Barb

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