Surface Pro 4 and InDesign

[dfarro]

I don't think anyone is going to be able to help with this, but I did want to let other know.

I have a new Surface Pro 4.  InDesign is unable to read the gestures, such as pinch and drag from the trackpad.  I have contacted support and was told that InDesign is not compatible with the Surface Pro and that perhaps this will be addresses in new releases of InDesign months from now.

[BobLevine]

Have you tried the touch workspace?

[dfarro]

Thank you BobLevine for your response.  I am so frustrated!!!   But yes, the touch workspace is the same.  If I try pinching on the trackpad, it just moves the page from left to right, not changing the size.  When I try dragging a page it just jumps around a lot.

I have contacted Microsoft, they reinstalled drivers, but finally said, since it works correctly on other programs it must be an issue with Adobe.  It does work fine in browsers and office products, which are the only programs I have installed, besides Adobe CC.

Thank you again. 

[BobLevine]

How about this? Any help here?

https://www.thurrott.com/mobile/microsoft-surface/124825/surface-pro-4-updated-support-new-type-covers?_hsenc=p2ANqtz-9c0xSUyVmhgWNGvsbK_055-J9L3lleO1vlwvqY2k9LJ3-VSJsfE22E5NK977qN6jib-6XHwqMp_RoQu3VxmAlQ0z7mEQ&_hsmi=54149997

[dfarro]

Microsoft Support tried this but it didn't work.  Thank you, though.

[wrensauer · Accepted solution]

Hi dfarro,

If you're still experiencing trouble with your Surface Pro 4, can you submit a bug report here so the InDesign team can take a closer look: Adobe InDesign Feedback

Best,

Wren

[dfarro]

Sure thing!