Syncing problems with Onedrive and Mac OS Catalina 10.15.5

[#1]

Hi!

Our Agency is using Mac OS and Windows-workstations equipped with Adobe CC and Onedrive. Recently there have been a lot of syncing issues with our InDesign-files. For example: A Windows-Workstation creates a new InDesign-File. This file gets uploaded to OneDrive. All our Windows-Workstations download the new file without problems. Our Mac-Workstation starts syncing the files but is unable to finish the synchronisation because it keeps getting stuck (I have attached a screenshot). I've already tried reinstalling Mac OS but it didnt solve this issue.

Kind regards,

Alex

[#2]

Hi!

Our Agency is using Mac OS and Windows-workstations equipped with Adobe CC and Onedrive. Recently there have been a lot of syncing issues with our InDesign-files. For example: A Windows-Workstation creates a new InDesign-File. This file gets uploaded to OneDrive. All our Windows-Workstations download the new file without problems. Our Mac-Workstation starts syncing the files but is unable to finish the synchronisation because it keeps getting stuck (I have attached a screenshot). I've already tried reinstalling Mac OS but it didnt solve this issue.

Kind regards,

Alex