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Text Tool Issue

Community Beginner ,
May 17, 2017 May 17, 2017

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When I open a new document and click the text tool to write it won't let me type. I've checked the fonts, the sizes, the character styles, the colour, everything I can think of and nothing is working (it's also not working in photoshop or illustrator)
I tried to contact adobe support and they told me they couldn't help me and sent me here to post my issue.
Any solutions?

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correct answers 1 Correct answer

Community Beginner , May 17, 2017 May 17, 2017

I FIXED IT I had corrupted fonts (for some reason) and it's working now- thank you both for your help!

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Community Expert ,
May 17, 2017 May 17, 2017

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Click-and-drag to make a text frame, and then begin typing.

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Community Beginner ,
May 17, 2017 May 17, 2017

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I know how to make a text frame, I've been using this program for years. I can make a text frame I just can't TYPE into it. When I try to type it doesn't show anything.

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Community Expert ,
May 17, 2017 May 17, 2017

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Apologies - your question was quite vague, and you did day "when I click the text tool".

If it's not working in any of the programs, then I am at a loss. Have you tried resetting your preferences?

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Community Beginner ,
May 17, 2017 May 17, 2017

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No I haven't, how would I go about doing that?

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Community Expert ,
May 17, 2017 May 17, 2017

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Community Beginner ,
May 17, 2017 May 17, 2017

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Yes I tried this and it didn't help

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Community Beginner ,
May 17, 2017 May 17, 2017

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I just rest my preferences with ctrl+alt+shift and it deleted them but it's still not working. Is there anything else I can do? Other than maybe uninstall and reinstall

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Community Beginner ,
May 17, 2017 May 17, 2017

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I FIXED IT I had corrupted fonts (for some reason) and it's working now- thank you both for your help!

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New Here ,
May 25, 2021 May 25, 2021

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how did you fix corrupted fonts?  I cannot select individual words in text box, whatever i do the whole text box just moves. i have tried removing master page burt nothing is working

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