Troubles with INDESIGN image disapearing

New Here ,
May 26, 2021 May 26, 2021

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Todday I mayde some changes on a file and the picture on my file disapeared, I didn't notice because I was concentrated on the chagnes, but my client is furious.

 

Beside that when I reopen the old version of the file and it  was framed with red line! What is it??

 

Indesign version 2021 is not stable AT ALL, I had some other issues; typo not mounting, registering in IDML changing the set up of the pages...

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New Here ,
May 26, 2021 May 26, 2021

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I don't see the point of making new realeases in a roush when the previous ones are not 100% stables, we have clients and are jobs are depending on our liability and thus on yours!!!!

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Adobe Community Professional ,
May 26, 2021 May 26, 2021

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Looks like an issue with your graphics card, try unticking in InDesign preferences under the GPU Performance tab, GPU Performance.

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New Here ,
May 26, 2021 May 26, 2021

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I worked qith Indesign and same set up/computer for the last month, never xuch a thing happened, maybe i have to reset preferences for Indesign, but it doesn't make sense!

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Adobe Community Professional ,
May 26, 2021 May 26, 2021

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Did doing it resolve the issue?

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New Here ,
May 26, 2021 May 26, 2021

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Iresolved the issue by placing the image again on the file, but my point is that this issue should never happened in the first place! If you work on a poster you will notice the trouble but on a 30 pager or more??????

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Adobe Community Professional ,
May 26, 2021 May 26, 2021

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I suggest you get your graphics card checked.

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New Here ,
May 26, 2021 May 26, 2021

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My graphic card is working OK, thank you

 

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Adobe Community Professional ,
May 26, 2021 May 26, 2021

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Which exact version of InDesign do you have installed?

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New Here ,
May 26, 2021 May 26, 2021

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Indesign 2021

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Adobe Community Professional ,
May 26, 2021 May 26, 2021

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No, I mean the version e.g. 16.2.1 you'll find the version under About InDesign.

 

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New Here ,
May 26, 2021 May 26, 2021

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16.2.1

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New Here ,
May 26, 2021 May 26, 2021

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thank you for your ansswers! But I think t's really a software issue!

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Adobe Community Professional ,
May 26, 2021 May 26, 2021

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Comme l'a écrit Derek, il faut désactiver le GPU dans les préférences > performances GPU. C'est un bug connu de cette version.

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New Here ,
May 26, 2021 May 26, 2021

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Hello, donc cela veut dire qu'il faut san cesse désactiver le GPU ??? J'ai travaillé sur ce fichier plusierus fois et tout d'uncoup j'ai des soucis ? Cela signifie quand mêle qu'Indesign n'est pas STABLE, en tout cas cette version !!! Cela fait des années que je fais ce métier et autant de problèmes sur une versiion, ça c'est très nouveeau !

Merci pour votre réponse

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New Here ,
May 27, 2021 May 27, 2021

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vous parlez du GPU oour la disparition de l'image ou pour le bandeau rouge ? J'ai réouvert un le fichier où l'image a disparu et désactivé le GPU n'a rien changé.

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Adobe Community Professional ,
May 27, 2021 May 27, 2021

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Pour le bandeau rouge. Pour être franc, je n'ai pas vu la partie du message à propos de l'image manquante. Est-elle listée dans le panneau Liens ?

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New Here ,
May 27, 2021 May 27, 2021

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Merci pour votre réponse, j'ai mis une image, aant (avec la photo), après (sans la photo et avec le bandeaou rouge)

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Adobe Community Professional ,
May 27, 2021 May 27, 2021

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Oui, j'ai vu. Ma question est : l'image manquante apparaît-elle dans le panneau liens, dans la version où on ne la voit pas ?

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New Here ,
May 27, 2021 May 27, 2021

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Ah pardon, le bloc contenant l'image a complètement disparu et donc son lien avec.

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Adobe Community Professional ,
May 27, 2021 May 27, 2021

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Ce qui est certain, c'est que cela n'a rien à voir avec les performances GPU. Il n'y a pas de calque masqué ?

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New Here ,
May 27, 2021 May 27, 2021

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Non il n'y a pas de claque masqué, ni de calque non imprimable.

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Adobe Community Professional ,
May 27, 2021 May 27, 2021

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Alors, je n'ai malheureusement pas de réponse…

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New Here ,
May 27, 2021 May 27, 2021

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Merci, cela ajoute a tous les problèmes rencontrés sur les nouvelles versions de 2021, les dernières versions ne sont vraiment pas stables et cela est fort regrettable !

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