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typefaces suddenly missing

New Here ,
Mar 13, 2020

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Several different fonts are suddenly not working on my computer. 

 

I have been using these documents and their templates for 4 years and suddenly they are considered "Missing" even when I'm looking right at them.

 

It does not allow me to directly assign it to any other font as well. 

 

Yes, I have restarted InDesign, my computer, and Creative Cloud. I have updated everything, even my OS. 

 

When I sign out of CC and then back in, the font issue will stop momentarily. In my font book, these fonts have duplicates. Resolving the duplicates is also a temporary fix.

 

I am out of ideas. Please help.

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typefaces suddenly missing

New Here ,
Mar 13, 2020

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Several different fonts are suddenly not working on my computer. 

 

I have been using these documents and their templates for 4 years and suddenly they are considered "Missing" even when I'm looking right at them.

 

It does not allow me to directly assign it to any other font as well. 

 

Yes, I have restarted InDesign, my computer, and Creative Cloud. I have updated everything, even my OS. 

 

When I sign out of CC and then back in, the font issue will stop momentarily. In my font book, these fonts have duplicates. Resolving the duplicates is also a temporary fix.

 

I am out of ideas. Please help.

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Mar 13, 2020 0
Adobe Community Professional ,
Mar 13, 2020

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It's not uncommon for system fonts to become corrupted.

  • Which operating system?
  • Which fonts are effected?

 

Meanwhile, I'm moving this post from Get Started to InDesign.

 

Nancy O'Shea, ACP
Alt-Web.com

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Mar 13, 2020 0
New Here ,
Mar 13, 2020

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MacOS High Sierra, 10.13.6

 

The fonts effected so far have been Avenir, Avenir Next Condensed, Chalkboard, Chalkboard SE, FuturaPT, and Gill Sans.

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Mar 13, 2020 0
Adobe Community Professional ,
Mar 16, 2020

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Square brackets around a font means the font is missing.

 

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Mar 16, 2020 0
New Here ,
Mar 17, 2020

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There are no square brackets, Derek!

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Mar 17, 2020 0
Adobe Community Professional ,
Mar 13, 2020

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Mar 13, 2020 0
New Here ,
Mar 16, 2020

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Thanks, Nancy. But this did not work. 

 

Any other suggestions?

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Mar 16, 2020 0
New Here ,
Mar 17, 2020

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Nancy, this seems to be happening to my collegue after she updated to the new 15.0.2 InDesign.

 

So it must be a glitch with the new InDesign.

 

Thanks.

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Mar 17, 2020 0