Using CS 6, Windows 7
Periodically, the arrow keys next to font size in the control panel on the top of the screen are greyed out. Some time ago, I found a workaround that was perfect. The URL was http://forums.adobe.com/message/4268879.
That message has been deleted or archived and I didn't save the info.
It involved making a text box and typing characters, then increasing the size so the text couldn't fit into the text box. But I cannot remember the rest of the steps.
Resetting preferences isn't a good option.
I cannot upgrade to a new version.
Shutting down takes more time than I have for this inconvenience.
This was described as a bug and when it happens, all files opened area affected.
Does anyone know the fix? Or can we find the original message?
You've eliminated from consideration every possible fix. You'll have to live with it.
Well, that's certainly helpful, Bob.
I was actually asking if anyone else had seen the post or remembered the fix.
I'm sorry I wasn't more clear.
Why is resetting prefs not a good option?
Seems preferable to spend five minutes rebuilding those to living with a constant headache.
Peter, I have a number of custom settings that takes way more than 5 minutes to rebuild. It also seems to me that I actually tried this once (it only happens about once a year) and if I remember correctly, it did not resolve the problem.
If it takes so long to reset your custom prefs you should be backing them up someplace (after you 've made a clean set) so all you need to do is copy/paste into the correct locations with ID closed, then restart.
What a great idea! Where are they stored, so I can give that a whirl...
@normar28561211 Maybe this is what you are looking for? Adobe Forums: Unable to change font size with arrow keys (archive.org) (https://web.archive.org/web/20120717212356/http://forums.adobe.com/message/4268879)
You have obviously gone to a great deal of trouble to sort through the archived messages. And it appears you have sucessfully found the message number I thought I was seeking. Unfortunately, while this addresses the issue, it doesn't have the fix I was seeking.
I truly appreciate your effort, but apparently I am just out of luck.
I'll shut down and solve the issue.
"Where are they stored, so I can give that a whirl..."
( ACP )
Thanks for your help.