Unable to create new document in indesign

New Here ,
Mar 12, 2021 Mar 12, 2021

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Hi, after recently updating my mac, I have no longer been able to create a new document in indesign or illistrator. It won't even let me click on the creat button. If I click on it nothing happens. Also, I am unabel to click on any of teh function s on the app. All I can do is open my old work. It also is onl allowing me to work in essentials and nothing else. Ive tried restarting the cmputer, and denstalling and reinstalling the app, and nothing has helped. I have no idea what to do and I need help. Ive attached some screenshots of some of the issues.Screen Shot 2021-03-12 at 6.33.33 PM.pngScreen Shot 2021-03-12 at 6.33.47 PM.pngScreen Shot 2021-03-12 at 6.32.49 PM.pngScreen Shot 2021-03-12 at 6.34.07 PM.png

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Adobe Community Professional ,
Mar 12, 2021 Mar 12, 2021

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Did you try rebuilding preferences/cache in InDesign?

https://www.rockymountaintraining.com/adobe-indesign-rebuilding-preferences-cache/

 

Did you try rebuilding preferences in Illustrator?

https://community.adobe.com/t5/illustrator/how-to-reset-illustrator-preferences/m-p/10602277 

 

~Barbor

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