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I have just downloaded the latest updates today and again have lost he ability to make a new file which will really hinder my owkr.
I have tried clearing my adobe preferences and it still won;t work, has anyone else got a solution?
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Which (exact) version of InDesign and OS?
How much RAM and spare disk capacity do you have?
Try using Adobe Cleaner and then reinstall InDesign: https://helpx.adobe.com/uk/enterprise/kb/cc-cleaner-tool-for-enterprise-users.html
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Indesign CC21 V16.0.2
I;m about to be running BIG SUR, just downloaded it ready to install tonight when I don;t need to work but currently on Mojave 10.14.16
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Hi there,
I would like to know if the steps suggested above worked for you? If not, please try following these steps one by one and let us know how it goes:
While performing each step, please make sure that InDesign and other Adobe apps are closed.
Feel free to let us know if you still need assistance. We'd be happy to help.
Regards,
Srishti
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SO far so good
The issue comes back in every time Adobe issue an update which is really frustrating.
Kind regards
Libbie
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Update to the recent new version – InDesign 16.1.