Unable to customize printing on 2021

New Here ,
Nov 16, 2020 Nov 16, 2020

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Hi tech support, 

I have came across a problem where I tried to print a document in ID and I am not able to customize the print. In the image below shows in highlight that customize is greyed out. 

Do you have any idea why is this. 

customize.PNG

Thank you. 

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correct answers 2 Correct Answers

Adobe Community Professional , Nov 16, 2020 Nov 16, 2020
It's usually recommended to print from a PDF produced from InDesign rather than printing from InDesign directly.

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Adobe Community Professional , Nov 17, 2020 Nov 17, 2020
If the print driver software has no PPD, usually you will have to save custom page sizes via Page Setup:  

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Adobe Community Professional ,
Nov 16, 2020 Nov 16, 2020

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It's usually recommended to print from a PDF produced from InDesign rather than printing from InDesign directly.

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Adobe Employee ,
Nov 16, 2020 Nov 16, 2020

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… And these communities are absolutely not Adobe Tech Support, but rather a community of users and experts who try to assist other users.

 

- Dov Isaacs, Principal Scientist, Adobe

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Adobe Community Professional ,
Nov 17, 2020 Nov 17, 2020

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If the print driver software has no PPD, usually you will have to save custom page sizes via Page Setup:

 

Screen Shot 2.png

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