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Unable to customize printing on 2021

New Here ,
Nov 16, 2020

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Hi tech support, 

I have came across a problem where I tried to print a document in ID and I am not able to customize the print. In the image below shows in highlight that customize is greyed out. 

Do you have any idea why is this. 

customize.PNG

Thank you. 

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Unable to customize printing on 2021

New Here ,
Nov 16, 2020

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Hi tech support, 

I have came across a problem where I tried to print a document in ID and I am not able to customize the print. In the image below shows in highlight that customize is greyed out. 

Do you have any idea why is this. 

customize.PNG

Thank you. 

TOPICS
Print

Views

38

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 16, 2020 0
Adobe Community Professional ,
Nov 16, 2020

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It's usually recommended to print from a PDF produced from InDesign rather than printing from InDesign directly.

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Nov 16, 2020 0
Adobe Employee ,
Nov 16, 2020

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… And these communities are absolutely not Adobe Tech Support, but rather a community of users and experts who try to assist other users.

 

- Dov Isaacs, Principal Scientist, Adobe

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Nov 16, 2020 0
rob day LATEST
Adobe Community Professional ,
Nov 17, 2020

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If the print driver software has no PPD, usually you will have to save custom page sizes via Page Setup:

 

Screen Shot 2.png

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Nov 17, 2020 0