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I just updated my InDesign software to the most recent version (16.2.1) and now InDesign won't let me export files to PDF, whether it's interactive or print. The files I am trying to export, I have exported before so I know it's not a file size or image downsampling issue. I have restarted my computer, which did not help. I also uninstalled and reinstalled InDesign, which also did not help. I am on a MacBook Pro using macOS Mojave Version 10.14.6. Any help would be appreciated.
{Renamed by MOD}
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Uninstall and reinstall usually doesn't remove the files that might be causing issues.
https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html
Before you do that - try resetting your preferences
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Hi Tracey,
Sorry about the trouble. I would like to know if the steps suggested above worked for you? If not, I would request you to share a few more details like:
Also, you may try saving the document as an IDML document, renaming it, reopening it, and exporting it as a PDF/X-4. See if this resolves the issue.
Feel free to let us know if you still need assistance. We'd be happy to help.
Thanks & Regards,
Anshul Saini