Unable to launch InDesign 2021 & 2020 on macOS Catalina

New Here ,
Nov 26, 2020 Nov 26, 2020

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Hi there,

I am using macOS Catalina 10.15.7, and I cannot open Indesign 16.0 and 15.1.3 at all! Every time I open the application, it pops up a window with a super long report. Here I paste one of the report.

It really bothers me a lot, and I'm looking forward to your reply. 

Thank you!

 

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{Renamed and Edited by MOD}
TOPICS
Bug, Performance

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correct answers 1 Correct Answer

Adobe Employee , Nov 27, 2020 Nov 27, 2020
Hi there, Sorry to hear about your experience. In addition to suggestion shared by Derek, I'd request to follow the instructions given on this help article(https://helpx.adobe.com/in/indesign/kb/crash-on-launch.html) & let us know if it helps. Regards, Ashutosh

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Adobe Community Professional ,
Nov 26, 2020 Nov 26, 2020

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Have you tried resetting the InDesign preferences?

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Adobe Employee ,
Nov 27, 2020 Nov 27, 2020

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Hi there,

 

Sorry to hear about your experience. In addition to suggestion shared by Derek, I'd request to follow the instructions given on this help article(https://helpx.adobe.com/in/indesign/kb/crash-on-launch.html) & let us know if it helps.

 

Regards,

Ashutosh

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